BRIAN WALKER
Greenwood Village
Summary
Innovative executive with experience in business development, project management, strategic planning, client management, and operations. Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing several years of related experience combined with results-focused and quality-driven approach.
Overview
20
20
years of professional experience
Work History
Assistant Property Manager
Centre Point Properties
Denver
08.2023 - 07.2025
- Coordinated property maintenance requests with vendors and service providers.
- Conducted regular property inspections to maintain quality standards.
- Maintained accurate records of tenant information and payment histories.
- Collaborated with the property manager on budget preparation and expense tracking.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Handled resident complaints and expedited maintenance requests.
- Collected monthly assessments, rental fees, deposits and payments.
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
- Reviewed existing lease documents making sure that they are up to date and compliant with local laws.
- Initiated eviction proceedings when necessary according to state law guidelines.
Franchise Operations Manager
Midtown Chimney Sweeps LLC
Denver
01.2022 - 01.2023
- Managerial oversight of multiple departments including call center and operations, while partnering with individual franchisees to increase revenue and overall performance
- Tasked with restructuring and improving corporate office and individual franchise operations
- Responsible for rebuilding call center, hiring and incentivizing team members, and improving overall customer experience
- During tenure at Midtown, call center went from 50% to 5% abandon rate and saw unprecedented increase in bookings, appointment conversions, improvement in customer service, and monthly revenue growth
Stay-At-Home-Dad
Denver
01.2020 - 01.2022
- Due to the pandemic, I elected to stay home to raise my infant son
Business Development Consultant
NOW CFO
Denver
01.2019 - 01.2020
- Responsible for developing B2B referral relationships for NOW CFO in Denver and promote the company's fractional CFO and general accounting services
- Tasked with generating revenue for NOW CFO through face-to-face consultative meetings with business owners, focusing on identifying ways to improve their accounting practices while also lowering their expenses for the business as whole
Senior Account Manager
DCV Franchise Group
Denver
01.2017 - 01.2019
- Responsible for B2B sales functions for DCV Franchise Group SBA 7(a) and SBA Express loan packages nationwide, including all lead generation, pipeline management, consultative needs assessments, one-on-one client-facing presentations via industry trade shows and regular follow-up with prospects to move them through the sales process to close
- Generated $373,500 in revenue for DCV Franchise Group, with average total revenue per sale at $4,500
- Possess an in-depth knowledge credit requirements and SBA financing specifics and requirements (7(a), 504, Express)
Manager of Franchise Development
Wellbiz Brands, Inc
Denver
01.2016 - 01.2017
- Responsible for franchise development for Wellbiz Brands, Inc's Elements Massage franchise brand, including lead generation through franchise broker networks and consulting directly with clients looking to purchase a franchise business.
- Engaged in pipeline management, consultative needs assessments, one-on-one client facing presentations via industry trade shows and regular follow-up with prospects to move them through the sales process to close
Regional Sales Consultant
James Alpha Management, LLC
Denver
01.2015 - 01.2016
- Tasked to assess and improve James Alpha Management's Internal Sales Division and support the sales efforts of the firm's External Sales Division to increase revenue for the firm's proprietary suite of Alternative mutual funds via potential client outreach and internal marketing efforts
Internal Sales Manager
361 Capital
Denver
01.2014 - 01.2015
- Built the firm's Internal Sales Division from concept to implementation in first 3 months, adding 5 new Internal Sales Consultants, and doubling the size of the firm's original sales team
- Managed the business development efforts of the entire Internal Sales Division to increase revenue for the firm's proprietary suite of Alternative mutual funds and to support the sales efforts of the firm's External Sales Division
U.S. Accounts Manager
Cerulli Associates
Boston
01.2012 - 01.2014
- Responsible for establishing relationships with and managing a pipeline of C-Level Executives at industry-leading financial firms nationwide to increase sales of Cerulli's proprietary investment research periodicals and subscription-based research services
- Generated $8,225,000 in gross revenue for the firm in 2 years, with average revenue per sale at $25,000
- Regular client-facing presentations and meetings with C-Level executives at J.P. Morgan Chase, UBS, Morgan Stanley, Raymond James, E-Trade Financial, and Voya
Internal Wholesaler
Eaton Vance
Boston
01.2008 - 01.2012
Senior Internal Wholesaler
John Hancock
Boston
01.2006 - 01.2008
Education
Bachelor of Arts - Advertising
Texas Tech University
Lubbock, TX01.2005
Bachelor of Arts -
Trinity University
San Antonio, TX01.2002
Skills
- Property management
- Lease administration
- Budget preparation
- Conflict resolution
- Tenant relations
- Customer service
Accomplishments
- Averaged 95% monthly rent collection amongst 15 properties
- Brought average percentage of open work orders from 56% to 2% during my tenure
Timeline
Assistant Property Manager
Centre Point Properties
08.2023 - 07.2025
Franchise Operations Manager
Midtown Chimney Sweeps LLC
01.2022 - 01.2023
Stay-At-Home-Dad
01.2020 - 01.2022
Business Development Consultant
NOW CFO
01.2019 - 01.2020
Senior Account Manager
DCV Franchise Group
01.2017 - 01.2019
Manager of Franchise Development
Wellbiz Brands, Inc
01.2016 - 01.2017
Regional Sales Consultant
James Alpha Management, LLC
01.2015 - 01.2016
Internal Sales Manager
361 Capital
01.2014 - 01.2015
U.S. Accounts Manager
Cerulli Associates
01.2012 - 01.2014
Internal Wholesaler
Eaton Vance
01.2008 - 01.2012
Senior Internal Wholesaler
John Hancock
01.2006 - 01.2008
Bachelor of Arts - Advertising
Texas Tech University
Bachelor of Arts -
Trinity University
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