Brian Rojas
Colorado Springs
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
5
5
years of professional experience
Work History
Store Manager
Metro By T-Mobile
09.2019 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised guests at front counter, answering questions regarding products.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Assisted with hiring, training and mentoring new staff members.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Project Management Associate
HomeCare Services LLC
05.2023 - 07.2024
- Met project deadlines without sacrificing build quality or workplace safety.
- Managed projects from procurement to commission.
- Negotiated and managed third-party contracts related to project deliverables.
- Monitored project performance to identify areas of improvement and make adjustments.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Recruited and oversaw personnel to achieve performance and quality targets.
Skills
- Ability to work under pressure
- Leadership/teamwork skills
- Fast learner
- Problem-solving
- Computer skills
- Multi-line phone talent
- Reliable team player
- Mathematical skills
- Store operations oversight
- Personnel development
- Inventory management
Languages
Spanish
Native or Bilingual
Timeline
Project Management Associate
HomeCare Services LLC
05.2023 - 07.2024
Store Manager
Metro By T-Mobile
09.2019 - Current
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