Brian Pugh
Centennial,CO
Summary
Professional design expert with strong background in creating innovative and well designed home improvement projects. Proven ability to collaborate with teams, ensuring projects meet client needs and deliver impactful results. Solid understanding of design principles and great eye for detail. Strong emphasis on reliability and achieving high standards consistently.
Overview
23
23
years of professional experience
Work History
Design Consultant
Lifetime Home Remodeling
07.2024 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Delivered exceptional customer service through in-depth product knowledge, understanding client preferences, and offering suitable solutions.
Design Consultant
Renewal by Andersen
05.2017 - 07.2024
- Achieved high sales and earned top-achievers incentive trip five of the seven years employed.
- Evaluated clients'' existing spaces to identify opportunities for improvement or enhancement based on their goals and objectives.
- Enhanced client satisfaction by providing tailored design solutions for residential home remodeling needs.
Sales Associate
Champion Windows
04.2008 - 05.2017
- Earned President's Club honors eight of nine years.
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
Loan Officer
Responsive Mortgage
01.2002 - 04.2008
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Submitted loan applications to underwriter for verification and recommendations.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
Education
Associate of Applied Science - Aviation Management
Purdue University
West Lafayette, INAssociate of Applied Science - Avation Flight
Vincennes University
Vincennes, INSkills
- Great attention to detail
- Strategic thinking
- Client communication
- Customer needs assessment
Timeline
Design Consultant
Lifetime Home Remodeling
07.2024 - Current
Design Consultant
Renewal by Andersen
05.2017 - 07.2024
Sales Associate
Champion Windows
04.2008 - 05.2017
Loan Officer
Responsive Mortgage
01.2002 - 04.2008
Associate of Applied Science - Aviation Management
Purdue University
Associate of Applied Science - Avation Flight
Vincennes University
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