Open To Work
BRIAN PARRA-VARGAS
Denver
Summary
Customer-focused professional with experience in service and renovations. Enhanced operational efficiency through technology use and streamlined project completion. Strong communicator, fostering customer loyalty and collaboration. Skilled in Onshape, SolidWorks, and MATLAB.
Overview
1
1
year of professional experience
Work History
GUEST SERVICE REPRESENTATIVE
Popeye's Louisiana Kitchen
Denver
05.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Assisted guests with menu and food-related questions.
- Resolved guest complaints to uphold company reputation and enhance overall customer satisfaction.
- Built strong rapport with returning guests to encourage loyalty and drive repeat business.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Managed online orders, ensuring efficient processing to minimize wait times for delivery pickup drivers.
- Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.
- Assisted with cleaning services including replacement of full trash bins, sweeping and mopping lobby floors, cleaning tables, and making sure that each bathroom was clean before closing.
HOME RENOVATION ASSISTANT
Family-Owned Construction Projects
Denver
- Collaborated with family members to successfully complete home renovation projects.
- Assisted in coordinating project schedules and timelines for construction tasks.
- Communicated with subcontractors to ensure alignment on project requirements.
- Organized and maintained project documentation and files for easy access.
- Utilized various tools to enhance skills during training sessions.
Education
Bachelors - Mechanical Engineering
Rochester Institute of Technology
Rochester, NY05-2029
Skills
- Guest accommodations
- Customer Service
- Effective communication
- Active listening
- Attention to detail
- Organizational Skills
- Proactive inquiry
- Problem solving
- Conflict resolution
- Computer Skills
Extracurricular Activities
Member of Electric Vehicle Team (EVT):
- Go-Kart Project: Helped create, modify, and inspect different Go-Kart parts using Solidworks. Took apart and learned how a previous version of an electric Go-Kart worked.
- Learned how to create informative slides and talk in front of a group of people about our progress.
Previous FIRST Robotics Competition (FRC) Team Member: Sparta Robotics 3648
- Designed, built, and tested a variety of competition robotics, mainly focusing on mechanical fabrication through the use of CNC machining and CAD design.
- Competing in regional FRC events, developing teamwork and communication skills.
Awards
RIT Presidential Scholar
Languages
Spanish
Full Professional
Work Preference
Job Search Status
Open to workWork Type
Part TimeFull TimeLocation Preference
On-SiteRemoteSalary Range
$15/hr - $25/hrTimeline
GUEST SERVICE REPRESENTATIVE
Popeye's Louisiana Kitchen
05.2022 - 03.2023
HOME RENOVATION ASSISTANT
Family-Owned Construction Projects
Bachelors - Mechanical Engineering
Rochester Institute of Technology