BRIANNA JAIME
Colore Italian
Denver
4
years of professional experience
Client-focused professional committed to achieving strong outcomes through attentive service and proactive support. Demonstrated ability to excel in diverse work environments while anticipating client needs. Currently pursuing legal studies to further develop the skills necessary for effective client advocacy.
Work History
Waitress
1 Year 8 Months- Demonstrated excellent customer service skills while working in a fast-paced environment.
- Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions.
- Managed multiple tasks simultaneously while maintaining high-quality standards of service.
- Maintained small time-frames while juggling many tasks to not only serve guests but also assist co-workers to ensure we succeed as a team.
Operations Manager
5 Months- Developed a talented team, participating in hiring, coaching, and performance management processes.
- Maintained professional working relationships and promoted open lines of communication with staff.
- Liaised between departments to facilitate smooth workflow across the organization.
- Strategized with leadership to stay ahead of changing customer needs and labor planning concerns.
Sales Manager
11 Months- Interfaced directly with customers when necessary in order to resolve issues quickly and efficiently.
- Provided guidance and mentorship for junior-level staff members.
- Maintained positive and productive relationships with brand representatives to collaborate on and meet sales goals.
- Advocated for my team and their needs effectively to ensure their needs were recognized within our company.
- Prioritized strong relationships with the sales team I led to cultivate a strong working environment built on mutual trust and respect.
- Produced and analyzed sales data to track improvement and re-strategized opportunities.
Education
Associate of Applied Science - Paralegal Program / Political Science
- Awards & Honors: Presidents List
- GPA: 3.8
- President Of the Ethics Club
- Relevant Coursework: Civil Litigation & Tort
High School Diploma
Skills
Microsoft Office
Adaptive
Attention to detail
Reliability
Client advocacy
Research and data collection
Organizational skills
Motions preparation
Verbal and written communication
Assertive
Data aggregation
Passionate
Client communication
Deadline monitoring
Documenting
Timeline
Waitress
Colore Italian
02.2025 - CurrentRead More
Operations Manager
ULTA
09.2023 - 02.2024Read More
Sales Manager
ULTA
09.2022 - 08.2023Read More
Community College of Denver
Associate of Applied Science from Paralegal Program / Political Science
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Granite City HighSchool
High School Diploma
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