Brett Ford
Lakewood
Summary
Organized and dependable candidate with proven success at managing multiple projects simultaneously with a positive attitude. Able to adapt quickly. Willing to take on added responsibilities to meet team goals. Passionate about being a contributing team member and always improving.
Overview
10
10
years of professional experience
Work History
Construction & Customer Service Representative
KB Home
01.2022 - Current
- Handled customer home warranty inquiries and requests courteously and professionally.
- Determined if requests were warrantable and if so, scheduled construction repairs.
- Coordinated vendors and negotiated bids.
- Managed high-stress situations effectively, maintaining professionalism under pressure.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Commercial Real Estate Broker
Trinen Realty Partners
10.2019 - 12.2021
- Successfully closed deals by navigating negotiations between buyers and sellers, tenants and landlords.
- Closed deals in office, retail and industrial properties.
- Managed properties including financials, rent rolls, operating expenses, building maintenance and tenant relations.
- Cold-Called prospective buyers and tenants and matched to existing listings to close deals.
- Provided exceptional customer service, resulting in repeat business from satisfied clients.
Customer Service Representative
Oakwood Homes
10.2014 - 08.2018
- Similar to work at KB Home
Education
BSBA - Real Estate & Construction Management
University of Denver
Denver, CO06.2013
Skills
- Project Management
- Customer Service
- Negotiation
- Problem-solving abilities
- Critical Thinking
- Active Listening
- Strong Communication
- Deadline Driven
- CRM Software
Hobbies
- Kayaking
- Golf & Tennis
- Woodworking
Timeline
Construction & Customer Service Representative
KB Home
01.2022 - Current
Commercial Real Estate Broker
Trinen Realty Partners
10.2019 - 12.2021
Customer Service Representative
Oakwood Homes
10.2014 - 08.2018
BSBA - Real Estate & Construction Management
University of Denver
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