Brett Chapman
Craig
Summary
Dynamic General Manager with a proven track record at Advance Auto Parts, excelling in operations management and customer relations. Spearheaded initiatives that boosted revenue growth and enhanced store performance. Skilled in inventory control and team leadership, fostering a culture of excellence and safety in the workplace.
Overview
17
17
years of professional experience
Work History
General Manager
Advance Auto Parts
07.2018 - 03.2025
- Led operational strategies to enhance store performance and customer satisfaction.
- Managed inventory levels, ensuring optimal stock availability and reduced shrinkage.
- Oversaw daily operations, maintaining high standards of service and efficiency.
- Analyzed sales data to identify trends, implementing initiatives that drove revenue growth.
- Implemented safety protocols, promoting a secure work environment for all employees.
- Managed budget implementations, employee reviews, training and schedules.
All Purpose Clerk
Safeway
09.2008 - 07.2018
- Processed customer transactions efficiently at checkout stations.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Maintained cleanliness and organization of store displays to enhance customer experience.
- Trained new clerks on operational procedures and customer service standards.
- Processed customer transactions quickly, accurately, and with excellent customer service skills.
- Crosstrained in multiple departments for increased versatility as an All Purpose Clerk within the store setting.
Education
No Degree - Criminal Justice
Colorado Northwestern Community College
Craig, COSkills
- Leadership and team building
- Problem resolution
- Operations management
- Customer relations
- Inventory control
- P&L management
Timeline
General Manager
Advance Auto Parts
07.2018 - 03.2025
All Purpose Clerk
Safeway
09.2008 - 07.2018
No Degree - Criminal Justice
Colorado Northwestern Community College