Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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BRETT BAKER

Parker

Summary

Dynamic and detail-oriented professional with proven experience in logistics, customer service, and team leadership. Possesses a strong record of delivering high-quality work through exemplary time management, integrity, and judgement. A dedicated team player who excels in fast-paced environments, consistently ensuring safety and accuracy in task execution. Graduated with honors obtaining a Bachelor of Science in Criminal Justice Studies with an excellent academic track record, reflecting a commitment to continuous learning and professional development.

Overview

7
7
years of professional experience

Work History

Service Valet

Schomp BMW
08.2024 - Current
  • Reduced wait times for guests by effectively coordinating vehicle rotations during peak hours of operation.
  • Accelerated vehicle retrieval times through effective communication with team members and proper key management.
  • Elevated guest satisfaction by addressing inquiries or concerns with prompt attention and a courteous demeanor.
  • Exemplified exceptional driving skills under various weather conditions while safely maneuvering guest vehicles within tight spaces or heavy traffic areas as necessary.


Package Handler

UPS
10.2022 - 07.2024
  • Managed the sorting of incoming and outgoing materials to ensure accuracy
  • Processed orders quickly and efficiently while adhering to safety protocols
  • Inspected items for damage, defects, or discrepancies prior to sorting
  • Organized sorted items into designated areas for further processing or shipment
  • Utilized scanners to scan barcodes on products for tracking and inventory management purposes
  • Trained new employees on proper sorting techniques and procedures
  • Followed detailed instructions from supervisors to complete tasks accurately
  • Utilized computers to change addresses, hold packages, or return packages to the sender
  • Part Time –15 hours per week

Server

Olive Garden
09.2021 - 05.2022
  • Provided excellent customer service to ensure satisfaction
  • Handled money transactions accurately while following company procedures for handling cash payments
  • Operated terminals to input orders, split bills and calculate totals
  • Ensured that each guest was served courteously, quickly, and efficiently
  • Performed opening and closing duties such as setting up the dining area, restocking supplies
  • Part Time –15 hours per week

Shift Manager

Xpress Wash
05.2018 - 08.2021
  • Monitored store operations to ensure compliance with company policies and procedures
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques
  • Ensured safety protocols were always followed during wash or service
  • Full Time –35 hours per week

Education

Bachelor of Science - Criminal Justice Studies

University of North Dakota
Grand Forks, ND
05.2024

Bachelor of Science - Criminal Justice Studies

Arapahoe Community College
Parker, CO
05.2021

High School Diploma - undefined

Chaparral High School
Parker, CO
05.2019

Skills

  • Exemplifies Integrity
  • Utilization of time management
  • Flexible
  • Great Judgment/Critical Thinking
  • Communication Skills
  • Dedicated team player
  • Accurate and detailed
  • Leadership of others
  • Self-disciplined
  • No criminal record

Accomplishments

  • Parker Police Explorers, Town of Parker, CO,01/2018 –08/2021. The Parker Police Explorer Post helps youth to gain insight into law enforcement programs that offer hands-on career activities. For young men and women who are interested in careers in the field of law enforcement, Police Exploring offers experiential learning with lots of fun-filled, hands-on activities that promote the growth and development of adolescent youth to have a future in law enforcement.
  • -Top Police Explorer - achieving225 community service hours within the Parker Police Explorers.
  • -Parker Police Explorer Academy: Completion of50 hours required to join the Police Explorer Academy.
  • Colorado State Patrol Youth Academy, Town of Golden, CO,06/2018. The focus of the Colorado State Patrol Youth Academy is on leadership development through team exercises and individual achievement. The Academy is mentally and physically demanding and will challenge all participants. The Academy is limited to a select number of participants throughout the state of Colorado. Academy training includes team building, leadership, military bearing, defensive driving, dynamic crime scene investigation, firearm safety and training, etc.

Timeline

Service Valet

Schomp BMW
08.2024 - Current

Package Handler

UPS
10.2022 - 07.2024

Server

Olive Garden
09.2021 - 05.2022

Shift Manager

Xpress Wash
05.2018 - 08.2021

Bachelor of Science - Criminal Justice Studies

Arapahoe Community College

High School Diploma - undefined

Chaparral High School

Bachelor of Science - Criminal Justice Studies

University of North Dakota
BRETT BAKER