Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Brett Artura

Boulder

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Oakdale Yacht. Proven ability to enhance guest experiences through effective team collaboration and sales techniques, while maintaining high cleanliness standards. Recognized for reducing beverage waste and fostering positive relationships with customers and staff alike.

Overview

6
6
years of professional experience

Work History

Barack/Server

Oakdale Yacht
05.2019 - 08.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs
  • Summer position when home from college
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Head Barback

The Inn at Nhp
02.2020 - 08.2024
  • Reduced beverage waste by implementing proper pouring techniques and training new staff members.
  • Contributed to increased sales by suggesting upselling opportunities to bartenders based on customer selections.
  • Provided exceptional customer service by engaging with guests when appropriate, contributing to an enjoyable atmosphere at the establishment.
  • Collaborated with bartenders to ensure timely drink preparation and delivery for optimal guest experience.
  • Educated new hires on proper barback etiquette, promoting a positive work environment for all team members.
  • Participated in staff meetings, offering valuable insight on areas of improvement within the team dynamic.

Education

Business And Hospitality

Colorado Boulder
Boulder, CO

High School Diploma -

Hauppauge High School

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • Menu memorization
  • Food running
  • High volume dining
  • Service prioritization
  • Team collaboration
  • Sales expertise
  • Sales techniques
  • Professional appearance
  • Memory retention

Accomplishments

-IB diploma (4.2 GPA)

Timeline

Head Barback

The Inn at Nhp
02.2020 - 08.2024

Barack/Server

Oakdale Yacht
05.2019 - 08.2025

Business And Hospitality

Colorado Boulder

High School Diploma -

Hauppauge High School

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Brett Artura