Bret Kendall
Social Educator And Resource Coordinator
Colorado Springs
Summary
Dynamic Housing Case Manager with a proven track record at The Place, adept in data analysis and client advocacy. Enhanced client self-sufficiency through community outreach and established partnerships, resulting in increased housing stability. Recognized for effective communication and conflict resolution skills, fostering positive relationships with clients and stakeholders alike.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Compassionate Social Educator with comprehensive knowledge of social service programs and community resources. Skilled at identifying needs and developing effective plans of action to provide intervention and assistance. Possesses strong organizational, interpersonal and communication skills.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Housing Case Manager
The Place
06.2023 - Current
- Monitored and tracked client progress through
- Managed an intensive case load of 12-18 young adults between the ages of 18-25 years old.
- comprehensive case notes, utilizing data to inform program evaluation efforts and adapt services as needed.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Enhanced client self-sufficiency through the coordination of relevant community resources and services.
- Increased client satisfaction levels by consistently providing compassionate, culturally sensitive support throughout the housing process.
- Established partnerships within the community to address various barriers faced by clients seeking stable housing opportunities, such as employment or mental health support services.
- Advocated on behalf of clients during housing negotiations, securing favorable leases and rental agreements for long-term success.
- Built strong relationships with local landlords to increase available housing options for clients in need.
- Promoted a positive work environment by collaborating effectively with colleagues, sharing knowledge, and offering assistance when needed.
- Conducted regular home visits to evaluate living conditions and provide ongoing support as needed to maintain optimal outcomes for clients in permanent housing placements.
- Conducted in-home visits to provide supportive services.
Shift Supervisor
Garbanzo Mediterranean Grill
09.2022 - 06.2023
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
LGBT+ Education and Outreach Coordinator
University of Colorado Colorado Springs
07.2018 - 06.2020
- Created and facilitated workshops surrounding marginalized identities and taught to faculty and staff of UCCS.
- Helped new and existing students get connected to resources (whether financial, social, educational etc.)
- Was the liaison between student groups and the Multi-cultural office (MOSAIC office).
- Planned, organized, prepped and hosted events for students ranging from groups of 15 to groups of 500+.
- Collaborated with different departments within the University to create more inclusive and comprehensive events, educational materials, and broader social reach.
- Collaborated with outside organizations such as Inside Out Youth Services to better reach the needs of students.
Aviation Supply Specialist
United States Marine Corps
10.2013 - 10.2017
- Enhanced aviation supply efficiency by implementing inventory management systems and streamlining procurement processes.
- Developed training programs for new staff, promoting a strong understanding of aviation supply chain best practices.
- Resolved discrepancies in inventory records by conducting thorough investigations into possible causes and taking corrective actions as needed.
- Participated in cross-functional teams focused on continuous improvement initiatives within the organization''s logistics division.
- Maintained detailed records of all transactions, enabling accurate reporting and analysis of department performance metrics.
- Managed hazardous materials storage, adhering to strict safety protocols and regulatory guidelines in the handling of dangerous goods.
- Received Navy & Marine Corps Achievement Medal (NAM) for saving my unit $150,000 by finding loss aeronautical material within the supply system.
- Trained and managed over a dozen employees from different fields of expertise (maintainers) on the aviation supply system.
- Oversee over 3 million dollars of material moving throughout all of the Pacific on a daily.
- Went to Maintenance Control School to work on Safe-for-Flight qualification (highest level qualification for flying squadrons).
- Obtained a Yellow Belt in Six-Sigma
- Received numerous accolades and awards for inventory control and logistic management.
Education
Master of Arts - Sociology
University of Colorado At Colorado Springs
Colorado Springs, CO 05.2001 -
Bachelor of Arts - Sociology
University of Colorado At Colorado Springs
Colorado Springs, CO 05.2001 -
Skills
Data analysis
Case management
Community outreach
Client advocacy
Multicultural sensitivity
Team collaboration
Effective communication
Conflict resolution
Program evaluation
Certification
Teaching Sociology
Navy and Marine Corps Achievement Medal
Found several highly sensitive and valuable aeronautical material lost in the Pacific supply chain system. Ultimately, the material recovered totaled over $150,000. Was awarded the NAM (Medal) for retrieving material and preventing the company from eating the cost of the missing material.
Timeline
Teaching Sociology
12-2025
Advanced Research Methodologies
12-2025
Housing Case Manager
The Place
06.2023 - Current
Shift Supervisor
Garbanzo Mediterranean Grill
09.2022 - 06.2023
LGBT+ Education and Outreach Coordinator
University of Colorado Colorado Springs
07.2018 - 06.2020
Aviation Supply Specialist
United States Marine Corps
10.2013 - 10.2017
Master of Arts - Sociology
University of Colorado At Colorado Springs
05.2001 -
Bachelor of Arts - Sociology
University of Colorado At Colorado Springs
05.2001 -
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