Dynamic Product Manager with a proven track record at Applebee's, excelling in product lifecycle management and data-driven decision making. Successfully launched innovative products that enhanced sales conversions and improved team collaboration. Adept at KPI tracking and fostering strong vendor relationships, driving business strategy through effective project planning and execution.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Product Manager
Applebee's Neighborhood Grill & Bar
12.2021 - Current
Communicated effectively with team members to deliver updates on project milestones and deadlines.
Developed product documentation to communicate upcoming features and products to internal teams.
Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
Analyzed metrics to measure product performance.
Coordinated design meetings and decisions with internal departments and teams.
Collaborated with sales, marketing, and support teams to launch products on time and within budget.
Maintained positive vendor relations to build strong partnerships.
Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
Improved product functionality with innovative design solutions, resulting in increased sales conversions.
Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
Implemented Agile methodologies for more efficient project management and team collaboration.
Managed stakeholder expectations effectively throughout the entire product development process.
Prioritized roadmap in order to achieve product goals and metrics.
Launched successful products by conducting thorough market research and identifying customer needs.
Reviewed new opportunities to drive business strategy at planning sessions.
Managed product demonstrations and testimonials for performance evaluation.
Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
Executive Kitchen Manager
Noonan's Sports Bar & Grill
08.2016 - 04.2019
Motivated staff to perform at peak efficiency and quality.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Oversaw food preparation and monitored safety protocols.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Purchased food and cultivated strong vendor relationships.
Maximized quality assurance by completing frequent line checks.
Reduced employee turnover rate with targeted recruitment efforts, comprehensive training programs, and a supportive work environment.
Increased customer satisfaction with high-quality food preparation, presentation, and timely service.
Coordinated and organized restaurant inventory.
Ensured consistent quality of dishes by standardizing recipes and conducting regular taste tests with kitchen staff.
Contributed to restaurant''s overall success through active participation in marketing campaigns, special events planning, and community outreach activities.
Sever Trainer/Head Bartender
T.G.I. FRIDAY'S - Bar & Restaurant
07.2006 - 10.2016
Mentored new hires, resulting in stronger staff development and increased productivity.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Coached employees on best practices, providing constructive feedback to support their professional growth.