Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenna Rhoda

Brighton

Summary

To obtain employment with a company or organization where I can utilize, challenge, and enhance current skills, knowledge and abilities to help the company to their fullest advantage.

Great multitasker, communication skills, great customer service, detail Orientated, quick learner, get along great with others. Love to be around people, happy person. Highly skilled in greeting visitors, finding nature of business and directing to concerned person, demonstrated ability to schedule appointments and meetings, understanding of making copies of printed documents, and filing correspondences, reports and records, extremely proficient in Microsoft Office applications

Experienced with managing registration systems and ensuring data accuracy. Utilizes strong organizational skills and attention to detail to maintain efficient workflows. Knowledge of customer service principles and effective communication techniques.

Professional with strong background in registration management, adept at maintaining accurate records and providing exceptional customer service. Skilled in data entry, scheduling, and handling confidential information with integrity. Known for strong team collaboration, reliability, and adaptability to changing needs. Excels in fostering positive patient interactions and achieving results through efficient workflow management.

Overview

16
16
years of professional experience

Work History

Patient Access Registration Specialist

Intermountain Healthcare
04.2022 - Current
  • Arrive patients to emergency department
  • Coordinated with staff to process paperwork and direct to appropriate departments.
  • Obtain copies of insurance cards, ID’s & signatures all req’d forms
  • Prepare medical bill estimates, collect payments
  • Complete MSP questionnaire when applicable
  • Process & send insurance information
  • Submit medical claims, work comp, MVA & all injuries etc
  • Arrive ambulance & medical clearance patients
  • Arrive & register labor & delivery patients
  • Verify insurance to determine coordination of benefits and obtain authorization and/or referrals as required.
    Screen for and process non-covered services and waiver of liability (ABN) through automated screening at time of service.
  • Register patients. Confirm, enter, and/or update all required demographic data on patient and guarantor on registration system. Avoid overlays and duplicate patient medical records. Follow procedures when identifying a patient and applying the patient identification bracelet. Register patients during downtime following downtime procedures and enter data into registration system immediately upon system availability.
    Obtain and explain copies of insurance card(s), forms of ID, and signature(s) on all required forms.
  • Managed high-volume workloads while consistently meeting deadlines for processing registrations and updating records.
  • Maintained a high level of confidentiality when handling sensitive patient data, adhering to HIPAA regulations.
  • Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
  • Used EPIC to record and organize patient insurance and medical information..

Office Administrative Assistant/Bookkeeper

Bella Landscape LLC
01.2009 - 10.2021
  • Accounts payable & receivable
  • Payroll for all employees
  • Make company calls on bids/work etc
  • Retrieve and Sort through mail
  • Pay company bills
  • Typed up bids for customers
  • Completed weekly time sheets
  • Obtain proper approval invoices and process weekly payment
  • Send out faxes
  • Set up appointments
  • Took care of residential and commercial jobs
  • Demonstrated ability to set up company meetings
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Gathered, evaluated and summarized account data in detailed financial reports.
  • Entered figures using 10-key calculator to compute data quickly.
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Established QuickBooks accounting system to reflect accurate financial records.

Title Associate

State Farm
01.2012 - 08.2014
  • Title document processing
  • Provided customer service
  • Sent and rec’d emails
  • Processed auto title claims
  • Sent out auto settlement checks
  • Data entry
  • Provided exceptional customer service by addressing client inquiries promptly and professionally.
  • Ensured accuracy in document preparation by meticulously reviewing all legal descriptions, easements, and encumbrances.
  • Analyzed title documents to identify potential issues and resolve any discrepancies.

Education

Certified Nursing Assistant -

Metro Life Medical Education
01.2024

High School Diploma -

Aims Community College
Fort Lupton, CO
01.2010

Skills

  • Healthcare experience
  • Patient scheduling
  • Verbal and written communication
  • Registration data intake
  • Medical terminology
  • Client relationships
  • Office organization
  • Documentation and reporting
  • Database administration
  • Registration documents
  • Admission support
  • Admissions and registrations
  • Multitasking and prioritization

Timeline

Patient Access Registration Specialist

Intermountain Healthcare
04.2022 - Current

Title Associate

State Farm
01.2012 - 08.2014

Office Administrative Assistant/Bookkeeper

Bella Landscape LLC
01.2009 - 10.2021

High School Diploma -

Aims Community College

Certified Nursing Assistant -

Metro Life Medical Education
Brenna Rhoda