Brendan Sanchez
Colorado Springs
Summary
Detail-oriented professional with expertise in inventory management and customer service. Proven ability to enhance customer experiences and resolve issues effectively.
Overview
4
4
years of professional experience
Work History
Person in Charge (Shift Lead)
Jimmy John's
Fountain
2024.03 - Current
- Managed daily operations ensuring food safety and sanitation standards were met.
- Trained new team members on menu items and customer service protocols.
- Oversaw inventory management, including ordering supplies and tracking stock levels.
- Engaged with customers to enhance their dining experience and resolve issues.
- Resolved customer complaints in a professional manner while adhering to company guidelines.
Assistant Manager
Orielly Auto Parts
Fountain
2021.11 - 2024.03
- Supported management of daily store operations and customer service initiatives to enhance customer satisfaction.
- Coordinated staff schedules, optimizing coverage during peak hours to meet customer demand.
- Managed inventory processes and stock replenishment activities to ensure product availability.
Education
High School Diploma -
Mesa Ridge High School
Fountain, CO2019-05
Some College (No Degree) -
University of Northern Colorado
Greeley, COSkills
- Customer relationship management
- Inventory management
- Customer engagement
- Issue resolution
- Attention to detail
- Training and development
- Customer service
Timeline
Person in Charge (Shift Lead)
Jimmy John's
2024.03 - Current
Assistant Manager
Orielly Auto Parts
2021.11 - 2024.03
High School Diploma -
Mesa Ridge High School
Some College (No Degree) -
University of Northern Colorado