Brenda Heaton
Colorado Springs
Summary
Dynamic manager with a proven track record at Six-Mile Qwik Mart, excelling in employee training and customer service excellence. Skilled in inventory control and team collaboration, I successfully supervised staff to enhance operational efficiency and elevate customer satisfaction, ensuring a seamless retail experience for all clientele.
Overview
25
25
years of professional experience
Work History
Manager
Six-Mile Qwik Mart
06.2022 - 09.2025
- Supervised 6 full and part-time employees ensuring adherence to standards and timely execution of tasks.
- Worked with sales representatives to order products to support operations and key sales needs.
- Excelled in customer service for varied clientele ensuring their satisfaction with all aspects of their retail experience.
Janitor
Kings Grove Baptist Church
05.2017 - 09.2025
- Responsible for weekly cleaning of three separate buildings with additional support following special events.
- Coordinated with maintenance crew to ensure all mechanical, plumbing and electrical were working as needed and expected.
Packer
Palmetto Fundraising Solutions
09.2021 - 06.2022
- Company Overview: Seasonal employee for fundraising non-profit
- Seasonal employee for a fundraising non-profit responsible for fulfilling orders, scanning products, packing for shipment, and stacking pallets for transport.
- Seasonal employee for fundraising non-profit
Cashier
Six-Mile Qwik Mart
12.2021 - 05.2022
- Managed the cash register, for both opening shifts and closing shifts.
- Stocked shelves and prepared a variety of hot food items for sale.
- Sold lottery tickets and managed gas-pump sales.
- Ensured customers were happy and had a great visit.
Child Care Provider
In-Home Child Care
06.2006 - 06.2019
- Provided day care for seven children over the period ranging in age from one year old through ten years old.
- Provided enrichment and education as well as serving meals and caring for their daily needs.
Stocker/Cashier
Six-Mile Qwik Mart
08.2000 - 08.2015
- Stocked shelves and managed the cash register for a very busy gas station/retail store on a main rural road in South Carolina adjacent to a church.
Education
High School Graduate -
Franklin High School
Franklin, MASkills
- Employee training and development
- Team building and collaboration
- Customer service excellence
- Inventory control and management
- Sales coordination and support
- Staff supervision and leadership
Timeline
Manager
Six-Mile Qwik Mart
06.2022 - 09.2025
Cashier
Six-Mile Qwik Mart
12.2021 - 05.2022
Packer
Palmetto Fundraising Solutions
09.2021 - 06.2022
Janitor
Kings Grove Baptist Church
05.2017 - 09.2025
Child Care Provider
In-Home Child Care
06.2006 - 06.2019
Stocker/Cashier
Six-Mile Qwik Mart
08.2000 - 08.2015
High School Graduate -
Franklin High School