Breanna West
Loveland
Summary
Professional leader with background in managing teams in dynamic environments. Skilled in optimizing operations, improving team efficiency, and ensuring high standards. Strong emphasis on teamwork, adaptability, and achieving goals. Known for effective communication, problem-solving, and fostering collaborative work culture.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shift Leader/Manager
Einstein Brothers Bagels
10.2022 - Current
- Oversaw daily operations, ensuring compliance with food safety standards and company policies.
- Trained and mentored team members, fostering a collaborative work environment.
- Managed inventory levels, optimizing stock to reduce waste and improve cost efficiency.
- Implemented scheduling systems to enhance staff productivity during peak hours.
- Developed training materials to support onboarding of new employees in operational best practices.
- Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
Coach
Eaton High School
06.2021 - Current
- Fostered team cohesion through effective communication and conflict resolution strategies.
- Developed and implemented training programs to enhance athlete performance and skill development.
- Evaluated athlete progress regularly, providing constructive feedback to promote growth.
- Collaborated with school administration to align coaching strategies with educational objectives and policies.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
Merchandise/Freight Handler
Sam's Club
01.2022 - 10.2022
- Coordinated inbound and outbound shipments, ensuring timely processing of deliveries.
- Operated pallet jacks to efficiently move freight throughout the warehouse.
- Oversaw loading and unloading processes, optimizing workflow efficiency.
- Loaded and unloaded trucks.
- Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
- Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
Crew Leader
Wendy's
01.2017 - 01.2020
- Supervised daily operations, ensuring adherence to quality and safety standards.
- Trained and mentored team members on customer service best practices.
- Streamlined inventory management processes to minimize waste and enhance efficiency.
- Coordinated staff schedules to optimize coverage during peak hours.
- Developed strategies to enhance customer satisfaction through feedback analysis.
- Led team meetings focused on operational improvements and goal setting.
Education
Associate of Arts - English Education
Grand Canyon University
Phoenix, AZ04-2028
Associate of Science - Criminal Justice
Front Range Community College
Fort Collins, CO08-2024
Skills
- Staff scheduling
- Industry expertise
- Workplace safety
- Team management
- Training and mentoring
- Customer service
- Critical thinking
- Problem resolution
- Microsoft outlook
- Scheduling
- Team development
Certification
- ServSafe Certification, ServSafe - 2023-2027
Timeline
Shift Leader/Manager
Einstein Brothers Bagels
10.2022 - Current
Merchandise/Freight Handler
Sam's Club
01.2022 - 10.2022
Coach
Eaton High School
06.2021 - Current
Crew Leader
Wendy's
01.2017 - 01.2020
Associate of Arts - English Education
Grand Canyon University
Associate of Science - Criminal Justice
Front Range Community College