Brandy Sitts
Montrose
Summary
Dynamic professional with extensive experience in logistics and management, notably at FedEx. Proven ability in customer service and time management, ensuring timely package delivery and operational efficiency. Skilled in multitasking and organization, consistently enhancing team performance and client satisfaction through effective communication and attention to detail.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Delivery Courier
Rehoboth Distribution Inc. / Cowin Logistics
Montrose
04.2024 - Current
- Conducted vehicle safety inspections prior to each shift, confirming functionality of brakes, engine, and lights.
- Ensured timely delivery of packages in accordance with company and FedEx standards.
- Delivered items directly to customers' homes, enhancing overall service support.
- Loaded and unloaded cargo efficiently using ramps or lift gates.
- Utilized GPS navigation systems to accurately locate pickup and delivery addresses.
- Drove assigned truck between designated points according to established schedules.
- Inspected goods before loading onto trucks to verify proper packaging and labeling.
- Followed all safety regulations while operating motor vehicles on public roads.
Package Handler
FedEx
Montrose
08.2023 - 04.2024
- Ensured compliance with postal regulations for hazardous materials and TSA Certification.
- Participated in safety meetings and training sessions to promote workplace safety.
- Worked flexible hours, including weekends and holidays, to support operational demands.
- Utilized handheld scanner for accurate scanning and sorting of packages by destination.
- Tagged containers, boxes, and cargo with identifying information for efficient tracking.
- Sorted packages onto appropriate slides, lines, or belts for final distribution.
- Conducted inspections for package damage and reported discrepancies to supervisor.
- Loaded and unloaded delivery vehicles to guarantee timely package distribution.
Bar & Casino Manager
Jackpot Joanie's
Laughlin
06.2018 - 04.2019
- Oversaw gaming and bar operations to enhance efficiency.
- Managed scheduling and payroll for all staff members.
- Executed hiring and training programs to improve team performance.
- Coordinated food and beverage orders with vendors for timely delivery.
- Processed jackpot payments while maintaining accurate gaming paperwork.
- Conducted cash exchanges, deposits, and balanced cash drawers regularly.
Assistant Casino Manager
Laughlin River Lodge
Laughlin
04.2016 - 02.2017
- Cultivated strong relationships with staff and customers to enhance collaboration.
- Ensured operational integrity of casino and bar activities through diligent oversight.
- Established procedures and controls to safeguard assets while maximizing efficiency.
- Trained staff on operational functions, including computer systems and inventory management.
- Monitored compliance with company policies among all staff members.
- Oversaw accuracy of deliveries, pars, tape buys, and money exchanges.
- Resolved patron complaints and addressed payout errors or disputes swiftly.
- Scheduled shifts to optimize staffing levels and maintain accurate payroll records.
Education
ServSafe Certification - Food Protection Manager
ANSI-American National Standard Institution
Las Vegas, NV01-2017
Certificate of Completion - 1.1 Title 31, 2.1 SAR, 3.1 CTR, 4.1 M&C Team Train
JE University
Laughlin, NV05-2016
Course Certification - Bartending
Crescent School of Gaming And Bartending
Las Vegas, NV08-2015
DDC-Attitudinal Dynamics of Driving Program - DDC-ADD 8 Hour Course
National Safety Council
Fruita, CO10-2011
Certificate of Achievement - Private Pilot Ground School FAR's 61.103d & 61.105
Black Canyon Aviation
Montrose, CO07-2003
High School Diploma -
Montrose High School
Montrose, CO05-1991
Skills
- Customer service
- Time management
- Attention to detail
- Independent work
- Team collaboration
- Multitasking and organization
Accomplishments
- "Rookie of the Month" FedEx Ground September 2023
- Customer Service Award "Kudos Award" Montrose Area-Merchants Association
Certification
Nevada Food Handlers Saftey card
Arizona Food Handlers Saftey card
Servsafe Manager Certification
A.E.S. Alcohol beverage certification
Nevada gaming card
Nevada Non-gaming card
DOT Medical
Affiliations
- Enjoy fashion, flowers, gardening , hiking and the beautiful Colorado Mountains
Timeline
Delivery Courier
Rehoboth Distribution Inc. / Cowin Logistics
04.2024 - Current
Package Handler
FedEx
08.2023 - 04.2024
Bar & Casino Manager
Jackpot Joanie's
06.2018 - 04.2019
Assistant Casino Manager
Laughlin River Lodge
04.2016 - 02.2017
ServSafe Certification - Food Protection Manager
ANSI-American National Standard Institution
Certificate of Completion - 1.1 Title 31, 2.1 SAR, 3.1 CTR, 4.1 M&C Team Train
JE University
Course Certification - Bartending
Crescent School of Gaming And Bartending
DDC-Attitudinal Dynamics of Driving Program - DDC-ADD 8 Hour Course
National Safety Council
Certificate of Achievement - Private Pilot Ground School FAR's 61.103d & 61.105
Black Canyon Aviation
High School Diploma -
Montrose High School
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