Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic
Brandy Schooler

Brandy Schooler

Aurora

Summary

Strategic and student-centered higher education professional with robust experience in registration management, credential development, and student success operations. Proven leader in designing and implementing innovative, workforce-aligned credential pathways and optimizing cross-functional processes to enhance learner outcomes. Skilled in data-driven decision-making, stakeholder engagement, and operational oversight within diverse and non-traditional learning environments. Committed to expanding educational access, supporting diverse learners, and driving institutional improvement through collaboration and continuous innovation.

Overview

14
14
years of professional experience

Work History

Student Success Manager, I&LL

Metropolitan State University of Denver
04.2023 - Current
  • Lead the development and improvement of registration processes for the unit, resulting in a gain of 50% enrollments
  • Supervise 1 FTE, Registration Coordinator, providing annual reviews, leadership and coaching
  • Manage and strengthen the registration funnel to increase conversion rates of prospective students by developing clear communications and streamlined processes to keep students engaged
  • Manage and process all study abroad processes to include tuition, fees, and partnerships
  • Build parts of term for all department educational offerings within Banner SIS
  • Develop and implement external partner-offered courses
  • Build all courses within Banner SIS each term, applying appropriate attributes, detail codes, tuition rates and worktags
  • Identify and implement student success support practices
  • Establish and implement short-and long-range registration goals, objectives, policies, and operating procedures
  • Maintain student database, ecommerce site and noncredit academic information infrastructure
  • Track and analyze data with clear data showing trend lines, strengths and areas of improvement
  • Partnered with and implemented Credly for badging services for noncredit courses
  • Build and manage SlateCRM for I&LL department courses
  • Facilitated and implemented new SIS, CampusCE for I&LL
  • Lead full registration cycle for all noncredit and I&LL offerings, including term setup, tuition/fee structures, and course scheduling.
  • Collaborate with Bursar’s Office on tuition tables; troubleshoot complex enrollment cases.
  • Maintain FERPA-compliant records; optimize data systems to track students from inquiry to matriculation.
  • Analyze registration funnel data to identify drop-off points and implement targeted interventions.
  • Support development and launch of stackable, workforce-aligned credentials in collaboration with faculty, employers, and workforce stakeholders.
  • Ensure internal/external partner courses (e.g., study abroad, third-party) are scheduled and integrated into MSU Denver’s credential pipeline.
  • Coordinate with the Institutional Partnerships and Industry Teams to ensure credential relevance to labor market demands.
  • Serve as lead student support for all noncredit, SPO, and workforce programs.
  • Develop and deliver onboarding, orientation, and communication plans to promote engagement and completion.
  • Implement proactive strategies to reduce DFW rates in self-paced and online learning environments.
  • Coordinate with advising, tutoring, and career services to ensure access to wraparound support for nontraditional learners.
  • Create and refine SOPs for registration, course building, and credential issuance across multiple platforms.
  • Oversee the dissemination and archiving of certificates and digital badges.
  • Work closely with AVP and IT/Registrar teams to build reports and dashboards for tracking student outcomes and operational efficiency.
  • Use data insights to improve processes, student satisfaction, and institutional alignment with workforce demands.
  • Launched new initiatives aimed at improving overall customer experience, leading to increased brand loyalty and advocacy.
  • Provide strategic leadership and oversight across Innovative and Lifelong Learning.

Assistant Registrar, Transfer and Prior Learning Assessment

Metropolitan State University of Denver
09.2018 - 04.2023
  • Provides leadership and daily oversight and guidance to the PLA and transfer evaluation team by assisting with all escalated questions and inquiries.
  • Supervise 3 FTE’s, providing annual evaluations, leadership and coaching.
  • Assist in planning and orchestrating CALS – Colorado Adult Learning Symposium.
  • Developed PLA courses to ensure a streamlined educational pathway from knowledge and training to credit.
  • Reads and interprets CDHE Transfer and PLA policies and regulations to ensure compliance.
  • Manage large PLA projects from conception to completion.
  • Performs hiring selection, training, goal setting and evaluations for team members. Performs interviews and background checks for potential employees.
  • Serve as an expert resource for the university community by assisting in resolving transfer issues, researching course acceptability and accreditation of unfamiliar institutions, providing guidance for pathways and building of articulation agreements.
  • Collaborates with Deans, Directors, and Department Chairs to review requests for approval and to establish an inventory and procedures for departmental assessment prior learning options.
  • Enhances the campus-wide profile of the Prior Learning Assessment program, meeting with department chairs, faculty and others to ensure that the program is well understood, and to explore how each department might take advantage of the options provided.
  • Point-of-contact for students seeking advice on methods of obtaining credit for prior learning.
  • Leads and establishes communications with both internal constituents and external stakeholders pertaining to PLA and transfer initiative.
  • Working with and advising all students interested in credit for prior learning; collaborating with faculty, department chairs and deans to enhance and expand the prior learning assessment program; and working at the local, regional and national levels to ensure that the program offered at MSU Denver meets student needs, demonstrates best practices, and serves as a resource in the state.
  • Reviews MSU Denver curriculum and programs of study to determine whether methods assessing prior learning (e.g., portfolio, credit by exam, industry certifications) might be applicable for awarding of credit.
  • Explores potential new options in prior learning assessment, including national models, use of outside content experts for assessment, and transfer of prior learning credits from other schools.
  • Plans and implements outreach and marketing activities, including website, to increase public and campus awareness of the PLA option in collaboration with Marketing and Communications.
  • Instructs SPO EDS 2680, Portfolio Development Workshop, each semester to help students build their academic portfolio to gain credit for specific courses.
  • Provides feedback on written documents for EDS 2680 portfolio students.
  • Enhanced student satisfaction with the registration process through effective communication and prompt issue resolution.
  • Streamlined registration processes by implementing innovative technologies and updated procedures.
  • Trained staff on updated registration procedures, enhancing team performance and knowledge of best practices.
  • Developed educational pipelines for non-traditional students.

Graduation and Degree Analyst

Metropolitan State University of Denver
07.2015 - 09.2018
  • Evaluates and audits students’ academic history both at MSU and from transfer institutions considering catalog requirements and academic regulations in an equitable and consistent manner.
  • Determines coursework needed for graduation.
  • Ensures compliance with state and federal laws.
  • Establishes and maintains close working relationships with Deans, Chairs and faculty of various academic departments to strengthen communication and coordination efforts.
  • Utilizes Banner, Workflow, ApplicationXtender, and Degree Works daily.
  • Interprets and articulates complex academic policy to students, staff, faculty and the public.
  • Collaborates with other departments, advisors, and faculty department chairs.
  • Advises graduation candidates on appropriate classes needed to achieve completion and makes suggestions on additional coursework that could lead to additional degrees.
  • Meets or speaks with academic advisors and students to clarify course evaluation when requested.
  • Serves as student advocate in matters related to academic record appeals.
  • Conducts other Student Records’ activities as needed; such as reverse transfer, commencement, grade changes, committees, removal of duplicate credit, etc.
  • Maintains compliance of FERPA.
  • Supervised student workers on best student practices and customer service practices.
  • DEI and Equity navigator for MSU Denver’s Enrollment Management division.
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
  • Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
  • Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
  • Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends.

Transcript Evaluator

Metropolitan State University of Denver
07.2013 - 07.2015
  • Transfer Services.
  • Evaluate a variety of student transcripts including college, AP, DD214 and more utilizing Banner and Workflow software.
  • Determine regional accreditation, academic calendar, course numbering system and grading policies of national postsecondary schools.
  • Create and maintain course inventory in transfer institution catalog tables to enable articulation of transfer courses.
  • Audit transfer institution catalog tables of specific Colorado postsecondary schools by implementing revisions as dictated by State Guaranteed Transfer guidelines.
  • Contact and work with students on transfer issues as well as advise students on credit award and the applicability of transfer work to general studies and degree requirements.
  • Update student records by recording receipt of official documentation as well as changing appropriate attributes within the system which may impact the financial aid award or hinder the ability for a student to register.
  • Advise administrators, faculty and staff regarding degree requirements, general studies applicability and distribution, state Guarantee Transfer guidelines, articulation agreements with non-accredited and accredited schools with specialized program areas, and specific requirements established by various academic departments.
  • Participate in open house recruiting events and student orientations providing pre-evaluations as well as advising students on the transfer process and MSU Denver policies.
  • Prepare and disseminate curriculum evaluation sheets and TE reports.
  • Completed Search Committee training and actively serves on a hiring committees.
  • Research course descriptions using TES system.
  • Scan, index and post daily transcripts, departmental memos, and AP scores.
  • Encourage teamwork when working with and assisting fellow transfer services team members and members of other departments.

Academic Evaluation Coordinator; VA Representative

University of Mount Olive
07.2011 - 07.2013
  • Update and maintain SAP reports
  • Driving meetings with students regarding academic suspension
  • Establish and maintain close working relationships with Deans, Chairs and faculty of various academic departments to strengthen communication and coordination effort
  • Prepare and disseminate curriculum evaluation sheets
  • Update transcripts and create classes utilizing Power Campus software
  • Conduct regular advisements with students concerning transfer work
  • Certify graduate candidates across the college’s 3 yearly graduations
  • Assist and supervise in various tasks associated with the college’s 3 yearly graduations and campus orientation days
  • Manage and certify veterans qualifying for VA benefits utilizing VA Once
  • Evaluate student transcripts for the Mount Olive and Goldsboro campuses
  • Maintain compliance with established record release procedures, including the Family Rights and Privacy Act (FERPA)
  • Collaborate with other College and University offices to assist with resolutions of student registration and records problems
  • Assist in the processing of student information including but not limited to grades, transcripts, student schedules, financial information, and advisor packets
  • Coordinate with the Registrar and Data Management to prepare various reports including Registration reports, retention studies, Probation Exclusive reports, billing reports, master class schedule, and class/grade rosters
  • Conduct Orientations, advising students on what courses to take and helping students register
  • Place students on probation and suspension programs as well as early alert systems.
  • Enhanced evaluation processes by streamlining data collection methods and implementing efficient tracking systems.
  • Maintained up-to-date knowledge on best practices in program evaluation through continuous professional development opportunities.

Education

EdD - Higher Education, Leadership And Management

Walden University

Master of Business Administration - undefined

Liberty University
05.2013

Bachelor of Science - Business Administration, Management and Organizational Development

University of Mount Olive
05.2009

Skills

  • Leadership development
  • Customer service expertise
  • Policy development expertise
  • Strategic advising skills
  • Training and mentoring
  • Registration & Enrollment Management
  • Credential & Curriculum Development
  • Student Success & Retention Strategies
  • Higher Ed Operations & Compliance
  • Cross-Departmental Collaboration
  • Stakeholder & Employer Engagement
  • Process Optimization & SOP Development
  • Data Analysis & Reporting (Banner, Workday, EDW)
  • Student Information Systems & FERPA Compliance

Hobbies and Interests

Journaling, Reading, Gardening, Education

Timeline

Student Success Manager, I&LL

Metropolitan State University of Denver
04.2023 - Current

Assistant Registrar, Transfer and Prior Learning Assessment

Metropolitan State University of Denver
09.2018 - 04.2023

Graduation and Degree Analyst

Metropolitan State University of Denver
07.2015 - 09.2018

Transcript Evaluator

Metropolitan State University of Denver
07.2013 - 07.2015

Academic Evaluation Coordinator; VA Representative

University of Mount Olive
07.2011 - 07.2013

Master of Business Administration - undefined

Liberty University

Bachelor of Science - Business Administration, Management and Organizational Development

University of Mount Olive

EdD - Higher Education, Leadership And Management

Walden University

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Brandy Schooler