Brandy Cooper
Jacksonville,FL
Summary
My objective is to maintain a full-time position that offers professional challenges, growth within the company, utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registrar's Assistant
Precision Image Center
Jacksonville, FL
05.2023 - Current
- My duties included checking patients in and out, collecting co-pays, handling in-house bad debts, and scheduling future appointments for patients
- I also dealt with handling patient records
- Updating Patient's insurance
- Monitor and complete incoming orders throughout the work day
- Document the patient's account of any pertinent information relating to imaging testing and authorizations
- Answers incoming calls from patients and practices and respond to emails from practices
- Ability to communicate clearly, effectively, and professionally with patients, office personnel and providers
- Obtains previous studies from reports and images.
Customer Deposits (Hybrid)
Ally Bank
Jacksonville, FL
12.2021 - 03.2024
- Assisted with online Banking
- Assisted members with transferring funds from one Financial Institution to another
- Open/Closed accounts
- Cross sell products
- Assisted members with making payments, credits, and disputes
- Assisted with Wire Transactions
- Monitor members daily transactions.
Provider Claims Representative (Remote)
AmeriHealth Caritas
Jacksonville, FL
09.2019 - 12.2021
- Verify members insurance information
- Verify to see if Providers are in-network or out of network
- Reviewed CPT and ICD 10 coding and billing information
- Reviewed Clinical Documentation
- Submitted Documents thought the EMR system
- Reviewed appeal request and denials.
Education
Nursing -
Florida Career College
Jacksonville, FL02.2027
Merchant Mariner - Seaman, Specially Trained Ordinary Seaman Program -
BlueWater Maritime School
Jacksonville, FL02.2024
High School Diploma -
Cornerstone Christian Correspondence
03.2014
Skills
- Excel
- Outlook
- Words Document
- Microsoft One Note
- Microsoft Office
- Reliability
- Adaptability
- Document Review
- Work independently
- Prioritization
- Sales
- Billing
- Customer Support
Certification
- Merchant Mariner Credentials
- STCW Basic Training
- STCW Vessel Personal with Designated Security Duties
- BLS
- Notary
- CNA Certification
- TWIC Card
Accomplishments
- Remaining teachable
- Team player
- Working well under pressure
- Willingness to go above and beyond
Timeline
Registrar's Assistant
Precision Image Center
05.2023 - Current
Customer Deposits (Hybrid)
Ally Bank
12.2021 - 03.2024
Provider Claims Representative (Remote)
AmeriHealth Caritas
09.2019 - 12.2021
Nursing -
Florida Career College
Merchant Mariner - Seaman, Specially Trained Ordinary Seaman Program -
BlueWater Maritime School
High School Diploma -
Cornerstone Christian Correspondence
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