Brandon M. Valdez
The Home Depot
Denver
4
years of professional experience
Developed skills in relationship building, sales strategy, and customer engagement in fast-paced field environment. Excels in understanding customer needs and delivering tailored solutions. Looking to transition into new field where these transferable skills can drive success and growth.
Work History
PRO Sales Rep
7 Months- Cultivated customer relationships that strengthened brand loyalty and increased repeat sales.
- Conducted product demonstrations to educate customers/associates on features and benefits of paint products.
- Collaborated with team members to optimize inventory management and ensure product availability.
- Trained new and current Home Depot associates on product knowledge
- Managed and grew a portfolio of professional contractor accounts.
- Used CRM tools to track customer interactions and sales pipeline.
- Identified and created sales opportunities through effective upselling and cross-selling strategies.
Sales Associate
3 Years 10 Months- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming environment.
- Supported performance management processes by tracking weekly sales targets using POS systems, enabling management to identify trends and increase store conversion rates
- Mentored new associates on customer service techniques during peak hours over a 6-month period using in-store training tools, resulting in an improvement in team upselling metrics and enhanced overall mentorship culture within the sales floor.
Education
High School Diploma
Skills
Professionalism and ethics
Business development
Product training
Business relationships
Honest and Trustworthy
Objection handling
Excellent Verbal and Written Communication
Adaptable and Flexible
Active Listening
Analytical problem-solving
Strategic prospecting
Interests
Woodworking
Reading
Graphic Design
Drawing and Painting
Crafting and DIY Projects
Video Gaming
Timeline
PRO Sales Rep
Behr Paint
01.2026 - CurrentRead More
Sales Associate
The Home Depot
10.2022 - CurrentRead More
Denver South High School
High School Diploma
Read More