Brandon Wentworth
Demver
Summary
Proven Table Games Dual Rate Dealer with a track record of enhancing customer satisfaction and loyalty at Ameristar Casino Resort Spa. Demonstrates keen observation and strong mathematical skills, adept at fostering positive guest experiences. Excelled in team collaboration and innovative customer engagement strategies, significantly contributing to a safe and welcoming casino environment.
Experienced with overseeing and managing table games operations. Utilizes in-depth knowledge of game rules and casino regulations to ensure fair play and customer satisfaction. Track record of balancing dealer duties with supervisory responsibilities for optimal gaming floor performance.
Gaming professional well-prepared for dual responsibilities in table games operations. Adept at ensuring integrity of games while providing excellent customer service and maintaining operational efficiency. Known for strong teamwork and adaptability in dynamic environments, with expertise in game rules and regulations.
Overview
10
10
years of professional experience
Work History
Table Games Dual Rate Dealer
Ameristar Casino Resort Spa
03.2022 - Current
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
- Monitored guest behavior for signs of intoxication or disorderly conduct, intervening when necessary to maintain a safe environment for all patrons.
Table Games Dual Rate Dealer
Horseshoe Casino
10.2021 - 02.2022
- Collaborated with marketing teams to create targeted outreach campaigns that attracted new customers and increased overall guest satisfaction.
- Promoted responsible gambling habits among guests through attentive monitoring of behaviors indicative of problem gambling patterns.
- Implemented innovative approaches in enhancing player engagement through tailored promotions based on individual preferences.
- Improved customer satisfaction by providing exceptional service and maintaining a friendly demeanor at table games.
Table Games Dual Rate Dealer
Monarch Casino & Resort
04.2021 - 10.2021
- Collaborated with marketing teams to create targeted outreach campaigns that attracted new customers and increased overall guest satisfaction.
- Promoted responsible gambling habits among guests through attentive monitoring of behaviors indicative of problem gambling patterns.
- Contributed to employee training initiatives by sharing expertise in table games dealing techniques and casino etiquette.
- Developed strong relationships with guests to promote loyalty and frequent return visits to the casino.
- Improved customer satisfaction by providing exceptional service and maintaining a friendly demeanor at table games.
Table Games Dealer
Hard Rock Casino
04.2015 - 03.2021
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Monitored guest behavior for signs of intoxication or disorderly conduct, intervening when necessary to maintain a safe environment for all patrons.
Education
High School Diploma -
Walton Verona
Walton, KY04-2012
Skills
- Quick learner
- Keen observation
- Strong mathematical skills
- Money handling expertise
- Team player mentality
- Reliability and punctuality
Timeline
Table Games Dual Rate Dealer
Ameristar Casino Resort Spa
03.2022 - Current
Table Games Dual Rate Dealer
Horseshoe Casino
10.2021 - 02.2022
Table Games Dual Rate Dealer
Monarch Casino & Resort
04.2021 - 10.2021
Table Games Dealer
Hard Rock Casino
04.2015 - 03.2021
High School Diploma -
Walton Verona
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