Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Tamayo

Cúcuta

Summary

Attentive with experience at Dental Clinic-Rothdent, excelling in inbound call management and customer satisfaction. Proven ability to multitask and deliver effective solutions in high-pressure environments. Skilled in delivery monitoring and follow-up, ensuring patient care and positive visitor experiences.

Overview

5
5
years of professional experience

Work History

Reception Assistant

Dental Clinic-Rothdent
10.2019 - 04.2020
  • Answered calls and provided costumers reservation according to availability
  • Kept reception and work area clean to give visitors a positive first impression.
  • Received and filed patient documents to facilitate follow-up care.
  • Received and organized materials for dental procedures

Research Assistant

University of Francisco De Paula Santander
03.2022 - 12.2023
  • Presented research project entitled "Thermal Biocompatibility of Composites for Dental Restorations"
  • Participated in lab meetings and project presentations.
  • Adhered to laboratory safety procedures to maintain compliance with quality control standards.


Customer Service Consultant

Teleperformance USA
02.2024 - 01.2025
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Multitasked to handle diverse customer needs in high-volume setting.
  • Researched and identified solutions to technical problems.

Education

High School Diploma -

University of Francisco De Paula Santander
Cúcuta
09-2019

English Proficiency B2 -

English For Everyone
Cúcuta, Colombia
03-2023

Bachelor of Mechanical Engineering -

University of Francisco De Paula Santander
Cúcuta
10-2025

Skills

  • Delivery monitoring
  • Inventory tracking
  • Inbound call management
  • Follow-up skills

Timeline

Customer Service Consultant

Teleperformance USA
02.2024 - 01.2025

Research Assistant

University of Francisco De Paula Santander
03.2022 - 12.2023

Reception Assistant

Dental Clinic-Rothdent
10.2019 - 04.2020

High School Diploma -

University of Francisco De Paula Santander

English Proficiency B2 -

English For Everyone

Bachelor of Mechanical Engineering -

University of Francisco De Paula Santander

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Brandon Tamayo