Brandon Narvaez
Longmont
Summary
Dedicated professional with over ten years of customer service experience and six years of bartending expertise. Proven track record in managing tables efficiently in high-pressure restaurant environments while delivering exceptional service. Strong relationship-building and time management skills contribute to enhanced customer satisfaction and loyalty.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server - Bartender
Lazy Dog
Denver
08.2023 - Current
- Prepared and mixed cocktails according to standard recipes and customer preferences.
- Provided exceptional customer service, engaging patrons and building rapport.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Trained new staff on drink recipes, service standards, and safety protocols.
- Operated cash register, processing transactions accurately and efficiently.
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections and dietary restrictions.
Beverage Director - Lead Bartender
Nora's Speakeasy
Louisville
05.2023 - 05.2024
- Developed seasonal beverage menus reflecting current trends and customer preferences.
- Managed inventory and procurement of high-quality spirits and mixers.
- Trained staff on cocktail preparation and beverage service standards.
- Organized monthly happy hours featuring discounted drinks specials or unique cocktail creations.
- Oversaw special events such as private parties or corporate functions to ensure appropriate staffing levels and efficient operations.
Lead Server - Bartender
The Melting Pot Restaurants Inc.
Louisville
11.2020 - 08.2023
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
- Handled cash drawer accurately throughout shift including opening and closing out register each day.
- Developed extensive knowledge of beer, wine, spirits, cocktails and other beverages to ensure accuracy when taking orders.
- Enhanced customer satisfaction with unique and creative drink menus tailored to individual preferences.
- Managed inventory effectively, reducing waste and improving cost efficiency.
- Trained bartenders on mixology techniques, ensuring consistent and high-quality beverages across the establishment.
- Implemented quarterly menu rotations to showcase seasonal ingredients, keeping offerings fresh and exciting for guests.
Education
BBA - Accounting And Finance
University of New Mexico
NM05.2017
Associate of Arts - Accounting And Business Management
Central New Mexico Community College
NM05.2015
Skills
- Supplier Negotiations
- POS System Proficiency
- Beverage Trends
- Adaptability
- Time Management
- Creative Cocktail Design
- Bookkeeping
- Sales expertise
Certification
- Cicerone Beer Server
- TIPs Certified
References
References available upon request
Timeline
Server - Bartender
Lazy Dog
08.2023 - Current
Beverage Director - Lead Bartender
Nora's Speakeasy
05.2023 - 05.2024
Lead Server - Bartender
The Melting Pot Restaurants Inc.
11.2020 - 08.2023
BBA - Accounting And Finance
University of New Mexico
Associate of Arts - Accounting And Business Management
Central New Mexico Community College
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