Brandon Medina

• Coordinated staff schedules to ensure service coverage across all locations.
• Oversaw compliance with health and safety regulations in service delivery.
• Monitored inventory levels and ordered supplies as needed for operations.
• Collaborated with cross-functional teams to streamline service delivery processes.
• Developed training materials to support ongoing employee development initiatives.
• Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
• Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
• Assessed employee development needs and provided feedback on their progress towards meeting goals.
• Identified areas of deficiency and performed root-cause analysis to solve problems.
• Analyzed data from daily reports to identify trends in production performance metrics.
• Improved morale and management communication by creating employee recognition and rewards practices.
• Collaborated with team leaders on quality audits.
• Oversaw financial management, budget management, accounting and payroll activities.
• Produced SOPs to document workplace procedures and optimize productivity through standardization.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
• Structured HR consulting services to support clients during organizational developments and changes.
• Developed key performance indicators to measure effectiveness of operational processes.

• Determined which method of elimination would be the most effective depending upon the type of pest and degree of infestation.
• Maintained records of all services performed including type of service provided, location treated and chemical used.
• Performed follow-up visits to ensure that treatments were successful in eliminating pest problems.
• Responded promptly to emergency calls related to severe pest problems during evenings, weekends or holidays when necessary.
• Explained and reviewed service agreements with customers to cultivate understanding and customer satisfaction.
• Attended workshops and seminars hosted by employer to keep current on methods regarding pest control.
• Used ladders or lifts when necessary for access into attics or crawl spaces where pests may be found.
• Repaired damaged parts of buildings such as walls, floors and ceilings caused by pests.
• Collaborated with sales teams to provide estimates and recommendations for pest control services.
• Operated and maintained pest control equipment and vehicles, ensuring they were in good working condition.

• Conducted thorough inspections to identify pest issues in residential properties.
• Educated clients on pest prevention strategies during service visits.
• Maintained accurate records of treatments and customer interactions in the system.
• Collaborated with team members to improve service efficiency and effectiveness.
• Responded promptly to customer inquiries and service requests for pest concerns.
• Adapted quickly to changing conditions in order to meet customer demands.
• Organize work schedule according to client needs while minimizing travel time between appointments.
• Keep accurate records of service visits, materials used, and customer feedback.
• Attended training sessions regularly in order to stay up-to-date on industry best practices.

• Providing a superior level of Customer services for homeowners and residents living in or around Job Sites. This includes but not limited to daily communication either in person, email, or a progressive door posted notification of job movement and expected projections.
• Maintaining business relations with onsite General contractors and other hired subcontractors to maintain professional and proficient communication. Types of communication would insist of a daily email and onsite progression logs too ensure every party is coordinating on the same level.
• Hiring and managing sub contractors for residential and commercial projects that include but not limited to painting, roofing, and window replacements.
• Overseen multiple project profit/loss percentages which included ordering and maintaining material inventory and paid labor for subcontractors. Admitted with onsite change orders with homeowners and onsite General Contractors.
• Capable of a high level management with 30+ subcontracted employees on multiple ongoing job sites. With proficient communication to meet preconditioned guidelines.

• Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes
• Correctly managed books, calculated inventory, and ordered appropriate supplies.
• Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food

and service.

• Led and directed team members on effective methods, operations, and procedures.
• Maintained a safe working and guest environment to reduce the risk of injury and accidents.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within the

restaurant.

• Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.