Dynamic Logistics Manager with a proven track record at Webstar Logistics LLC, enhancing customer satisfaction through optimized supply chain management and effective team leadership. Skilled in vendor relationship management and critical thinking, I successfully improved on-time delivery rates and streamlined operations, fostering a culture of accountability and high performance.
Overview
9
9
years of professional experience
Work History
Logistics Manager
Webstar Logistics LLC
01.2024 - Current
Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
Directed shipping and receiving of wide range of products daily.
Improved on-time delivery rates by optimizing transportation routes and scheduling.
Coordinated driver dispatch to accomplish daily delivery requirements.
Facilitated smooth communication between sales, production, and distribution departments to improve overall workflow efficiency.
Optimized warehouse layout for increased efficiency in inventory management, leading to smoother operational flow.
Operations Manager
Lusha Events
02.2018 - 01.2024
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Developed and implemented strategies to maximize customer satisfaction.
Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Reduced turnaround time for project completion through effective resource allocation and team management.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Assisted in recruiting, hiring and training of team members.
Trained and guided team members to maintain high productivity and performance metrics.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Managed purchasing, sales, marketing and customer account operations efficiently.
Lead Floor Technician
Zenith Painting and Coating
08.2016 - 01.2018
Conducted routine inspections of the facility''s floors to identify potential problem areas requiring attention or repair.
Improved team productivity by providing training to new floor technicians on proper procedures and best practices.
Increased customer satisfaction by maintaining a consistently clean and well-presented facility through diligent floor care.
Fostered a positive work environment, promoting teamwork and open communication among staff members.
Ensured compliance with safety regulations by properly handling chemicals and adhering to guidelines during all floor maintenance activities.
Reduced workplace accidents by strictly enforcing company safety policies and guidelines.
Improved floor maintenance quality by implementing effective cleaning techniques and procedures.
Reduced employee turnover rate by recognizing hard work through rewards programs or promotions.
Maintained inventory levels, ordering supplies as needed to minimize downtime and guarantee work continuity.
Trained workers in proper methods, equipment operation and safety procedures.
Oversaw daily operations at site, keeping team production moving at optimal pace.
Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
Vice President/Regional Director of Operations at Versacold Logistics Services/Lineage Logistics LLCVice President/Regional Director of Operations at Versacold Logistics Services/Lineage Logistics LLC