Brandon Bicknell
Denver
Summary
Dynamic law enforcement professional with a proven track record at the City and County of Denver, skilled in crisis intervention and conflict de-escalation. Known for building strong community relationships and enhancing public safety through effective communication and sound judgment. Committed to integrity and continuous professional development in high-pressure environments.
Overview
8
8
years of professional experience
Work History
Police Officer
City and County of Denver
10.2021 - Current
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
Street Maintenance Worker
City of Loveland
05.2017 - 10.2021
- Enhanced road conditions through timely pothole repairs and asphalt patching.
- Continuously upgraded skills and knowledge in street maintenance techniques through regular participation in professional development workshops and training sessions.
- Maintained high standards of cleanliness by regularly sweeping streets, removing debris, and emptying trash receptacles.
- Reduced complaints from local residents by addressing concerns about noise levels and working hours when scheduling maintenance tasks.
- Utilized various tools such as shovels, rakes, brooms, jackhammers, and heavy machinery to perform routine maintenance duties efficiently.
Customer Service Cashier
King Soopers
10.2017 - 09.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
Education
Bachelor of Arts - Sociology
Colorado State University
Fort Collins, CO05-2020
High School Diploma -
Colorado Early Colleges Fort Collins
Fort Collins05-2017
Associate of Science - Science
Aims Community College
Greeley05-2017
Skills
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
- Patience and empathy
- De-escalation techniques
- Planning and coordination
- Crisis intervention and deescalation
- Police reports
Timeline
Police Officer
City and County of Denver
10.2021 - Current
Customer Service Cashier
King Soopers
10.2017 - 09.2021
Street Maintenance Worker
City of Loveland
05.2017 - 10.2021
Bachelor of Arts - Sociology
Colorado State University
High School Diploma -
Colorado Early Colleges Fort Collins
Associate of Science - Science
Aims Community College
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