Brandon Allred
Colorado Springs,CO
Summary
Detail-oriented and experienced Army Veteran with extensive expertise in inventory control, freight and merchandise processing, and customer/vendor communications. Seeking to leverage my organizational, leadership, and problem-solving skills to contribute to the continued success of your organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Back-End Clerk
Lowe's Store #1099
11.2021 - Current
- Managed various store operations, including inventory control, freight and merchandise processing, and customer and vendor communications
- Prepared detailed reports such as SIR and Section5,6, and7, ensuring merchandise was accurately accounted for, replenished, and ready for customer use
- Achieved an inventory capture rate of over98% during the last two inventory cycles
- Oversaw the Centralized Return to Vendor (CRTV) process, maintaining100% accuracy in CRTV/RTM reports for the past two years
- Supervised the receiving process by inspecting incoming freight and scheduling quality checks, achieving a consistent100% accuracy rate with the receiving team
- Directed the Out For Repair (OFR) program, ensuring seamless processing of reports, billing, and products, resulting in zero items reported on the OFR30-day report for over a year
- Cataloged and disposed of hazardous materials while maintaining a flawless safety record with zero HazMat-related incidents or fines over four years
- Delegated tasks effectively, fostering teamwork and communication to meet organizational goals efficiently
Appliance Specialist
Lowe's Store #1099
11.2017 - 11.2021
- Provided SMART customer service by seeking out customers to understand their needs, answering questions, and communicating the advantages of Lowe's products and services
- Served as a point of contact for customers and vendors within the department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
- Focused on external accounts and outside sales and services in the Pro Department
- Monitored inventory levels to support sales, working with vendors and other stores to locate merchandise and order replacement stock
- Performed price reviews in accordance with pricing policies and ensured maintenance of pricing and documentation
- Supported all checkout functions, call buttons, departmental pages, or requests for assistance
- Trained associates in the department by conducting on-the-job training on the sales floor and coaching around development needs
- Completed other duties as assigned
Education
High School Diploma -
Bradwell Institution
Hinesville, GA06-2002
Skills
- Inventory Management: Skilled in maintaining accurate records and streamlining inventory processes
- Process Improvement: Proven ability to identify areas for improvement and implement effective solutions
- Attention to Detail: Track record of achieving high accuracy rates in reports and operations
- Team Leadership: Experienced in delegating tasks and fostering a collaborative work environment
- Hazardous Material Handling: Comprehensive understanding of safety standards and compliance requirements
- Customer/Vendor Relations: Effective communication skills with a focus on problem resolution and satisfaction
- Forklift Operator: Proficient in operating forklifts to assist with freight and merchandise handling
- Counter Balance Reach: Skilled in using counterbalance reach trucks for efficient warehouse operations
- Order Picker: Experienced in operating order pickers to manage inventory and process orders
Certification
- HazMat Handling Certification – Issued by Lowe's Home Improvement
- Forklift Certification – Issued by Lowe's Home Improvement
- Counter Balance Certification – Issued by Lowe's Home Improvement
- Order Picker Certification – Issued by Lowe's Home Improvement
Accomplishments
- Contributed to a98% inventory capture rate through precise reporting and management.
- Maintained100% accuracy in CRTV/RTM and OFR processes for multiple consecutive years.
- Achieved zero HazMat-related incidents or fines over four years by ensuring compliance with safety standards.
- Enhanced operational efficiency through proactive delegation, creative problem-solving, and effective leadership.
Timeline
Back-End Clerk
Lowe's Store #1099
11.2021 - Current
Appliance Specialist
Lowe's Store #1099
11.2017 - 11.2021
High School Diploma -
Bradwell Institution
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