Dedicated Video Relay Interpreter with extensive experience in facilitating communication between deaf and hearing individuals. Known for reliability and professionalism, ensuring client confidentiality and fostering trust.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Video Relay Interpreter
Sorenson Communications, LLC
Salt Lake City, UT
04.2008 - Current
Facilitated real-time communication between deaf and hearing individuals using video relay technology.
Interpreted complex dialogues accurately, ensuring clarity and understanding for all parties involved.
Developed strong rapport with clients, enhancing trust and comfort during interpretive sessions.
Utilized specialized software to manage calls efficiently and maintain high-quality service standards.
Adapted quickly to changing circumstances within calls, ensuring seamless transitions between topics or speakers as needed.
Developed an extensive knowledge of industry-specific terminology for various fields, allowing me to provide more accurate interpretations across multiple sectors.
Enhanced communication access by providing accurate and efficient video relay interpreting services.
Achieved consistent positive feedback from both hearing and Deaf clients for accurate, timely, and professional interpreting services.
Maintained a high level of professionalism and confidentiality when handling sensitive information during video relay calls.
Community Interpreter
Linguabee
07.2022 - 07.2023
Facilitated effective communication between clients and service providers in diverse community settings.
Translated documents and materials accurately, ensuring cultural relevance and context.
Assisted in training new interpreters on best practices and tools for effective interpretation.
Collaborated with healthcare professionals to address patient needs through language support.
Maintained client confidentiality while handling sensitive information during various types of community-based appointments and meetings.
Served as a cultural mediator, bridging language barriers to create understanding and facilitate positive outcomes for diverse community members.
Increased access to essential services for non-English speaking individuals by providing on-site interpretation at various community events and meetings.
Education
Associate of Science - Interpreter Preparation Program
Front Range Community College
Westminster, Colorado, CO
05-2003
Skills
Reliability and punctuality
Professional ethics
Simultaneous interpreting
Consecutive interpreting
Empathy and sensitivity
Intercultural mediation
Client confidentiality
Certification
RID: CT 2004-current
NIC 2008-current
Timeline
Community Interpreter
Linguabee
07.2022 - 07.2023
Video Relay Interpreter
Sorenson Communications, LLC
04.2008 - Current
Associate of Science - Interpreter Preparation Program