BRANDI HAUGEN
Aurora
Summary
Personable and highly organized, with keen eye for detail and positive attitude. Possesses foundational knowledge in financial management, seamlessly integrating accounts payable and receivable processes. Aims to drive financial accuracy and efficiency for impactful business outcomes.
Overview
28
28
years of professional experience
Work History
ACCOUNTS- PAYABLES AND RECEIVABLE
REAL PROPERTY MANAGEMENT
05.2020 - Current
- Manage accounts receivable process, including invoicing, collections, and reconciliation of payments
- Maintain accurate filing system for all accounts payable records
- Develope strong customer service skills through daily interactions with clients and vendors
- Create new vendor accounts in the system after obtaining appropriate paperwork from vendors
- Input invoice information into computerized accounting system ensuring accuracy of data entry
- Resolved customer complaints promptly using conflict resolution strategies when necessary
MANAGER OF RECEPTION
REAL PROPERTY MANAGEMENT
05.2019 - 05.2020
- Managed reception operations, including scheduling and supervising staff, providing customer service, and handling financial transactions
- Developed strong customer relationships and loyalty through effective communication
- Provided exceptional customer service to ensure customer satisfaction
- Assisted with scheduling appointments for customers and ensured that they were kept on time
- Conducted regular follow-up calls with customers after their visit
- Demonstrated strong organizational skills by managing a large volume of incoming calls efficiently and effectively
- Provided exceptional customer service to all visitors, answering questions, addressing concerns and providing directions
- Answered calls professionally in accordance with established protocols for quality assurance purposes
RECEPTIONIST AND CUSTOMER SERVICE
ROCKY MOUNTAIN SMALL ANIMAL HOSPITAL
11.1996 - 04.2000
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
Education
ASSOCIATES DEGREE - INTERIOR DESIGN
COLORADO INSTITUE OF ART
Denver, CO05.1993
HIGH SCHOOL DIPLOMA -
JEFFERSON HIGH SCHOOL
Edgewater, CO06.1991
Skills
- Exceptional Customer Service
- Microsoft Office
- Time Management
- Ability To Multitask
- Computer Skills
- Telephone Skills
- Verbal and Written Communication
- Microsoft Excel expertise
- Payment processing
- Quickbooks
Timeline
ACCOUNTS- PAYABLES AND RECEIVABLE
REAL PROPERTY MANAGEMENT
05.2020 - Current
MANAGER OF RECEPTION
REAL PROPERTY MANAGEMENT
05.2019 - 05.2020
RECEPTIONIST AND CUSTOMER SERVICE
ROCKY MOUNTAIN SMALL ANIMAL HOSPITAL
11.1996 - 04.2000
HIGH SCHOOL DIPLOMA -
JEFFERSON HIGH SCHOOL
ASSOCIATES DEGREE - INTERIOR DESIGN
COLORADO INSTITUE OF ART
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