Brahyam Julian Sanchez Cantor
English teacher
Bogotá D.C.,DC
Summary
Dynamic and versatile professional with a background in customer service, track and trace operations, logistics coordination, and English language instruction. Stand out for problem-solving, multitasking, and adapting to evolving demands in fast-paced environments. Committed to leveraging a diverse skill set to contribute effectively to team success and organizational goals.
Overview
7
7
years of professional experience
11
11
years of post-secondary education
Work History
Logistics Coordinator
Lean Staffing
Bogota, DC
08.2022 - Current
- Tracked orders and notified customers of status or potential delays.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
Logistics Coordinator
Teleperformance
Bogota, BOGOTA
01.2021 - 08.2022
- Maintained advanced knowledge of the company tools in order to track and trace the client products, equally documented the information in databases
- Updated and maintained information in customer accounts
- Achieved, maintained, and improve departmental performance standards
- Increased efficiency and team productivity by promoting operational best practices.
Customer Service Representative
Teleperformance
Bogota, BOGOTA
08.2020 - 01.2021
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Logistics Coordinator
Pollos Picolin S.A
Bogota, DC
11.2017 - 08.2020
- Managed cross-functional teams for efficient project execution and timely completion.
- Continuously monitored performance metrics, identifying areas for improvement within the logistics process.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Conducted regular inventory audits to maintain accuracy and accountability in stock management.
English Teacher
Menorah School
Bogota, DC
08.2019 - 05.2020
- Developed innovative lesson plans to engage students in English language learning.
- Prepared and implemented lesson plans covering required course topics.
- Increased student motivation by providing timely feedback and recognizing individual achievements.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
Education
Degree in Spanish, English, And French Language - Education
LaSalle University
Bogotá, D.C 01.2017 - 12.2021
High School Diploma -
Liceo Reynel
Bogotá, D.C 01.2011 - 12.2016
Skills
Interpersonal skills
Language skills
Teamwork
Ease learning
Communicative competences
Logistics and Supply Chain
Familyreferences
- Michael Steven Pabón Barreto, Independent Trader, +57 322 8404133
- Nancy Esperanza Cantor López, Operations Coordinator, +57 321 203 3230
References
- Karol Alexandra Fajardo, Logistics Coordinator at Lean Staffing, +57 311 6714793
- Mario Andres Vergara, Logistics Coordinator at Lean Staffing, +57 315 3255938
Languages
Spanish
Native language
English
Advanced
C1
French
Elementary
A2
Italian
Beginner
A1
Timeline
Logistics Coordinator
Lean Staffing
08.2022 - Current
Logistics Coordinator
Teleperformance
01.2021 - 08.2022
Customer Service Representative
Teleperformance
08.2020 - 01.2021
English Teacher
Menorah School
08.2019 - 05.2020
Logistics Coordinator
Pollos Picolin S.A
11.2017 - 08.2020
Degree in Spanish, English, And French Language - Education
LaSalle University
01.2017 - 12.2021
High School Diploma -
Liceo Reynel
01.2011 - 12.2016
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