Detail oriented technician who undertakes complex projects, meets tight deadlines, and delivers superior performance. A natural leader with a positive attitude and a willingness to go above and beyond to get any job completed.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Install Manager
Cooper Heating & Cooling
2025.03 - 2026.01
Analyzed installation processes to identify areas for improvement and cost reduction strategies.
Mentored junior team members in proper installation techniques, enhancing overall team performance.
Collaborated with sales teams to provide detailed information on product specifications, ensuring accurate quotes for clients.
Increased customer satisfaction by providing timely and efficient installations of various systems.
Tracked project costs and other financial metrics to maximize profitability.
Branch Manager
Lennox NAS
2022.11 - 2025.03
Mentored and trained staff on best practices for customer service and operational efficiency.
Analyzed financial reports to identify trends and drive profitability improvements within the branch.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Cultivated lasting relationships with high-value clients, securing their loyalty through exceptional service.
Direct Ownership of branch P&L.
Coordinate and hire subcontractors for branch install projects.
Directly create and submit quotes to customers for repairs needed at each location.
Manager labor and materials to increase branch revenue.
KPI's.
Projections.
Monthly safety meeting.
Commercial Service Technician
Lennox NAS
2021.11 - 2022.11
Lead Technician & Lead Installer on Commercial HVAC Equipment.
Diagnosed and repaired HVAC systems, ensuring performance and customer satisfaction.
Conducted routine maintenance checks to enhance system reliability and efficiency.
Managed inventory of parts and tools, ensuring availability for timely service delivery.
Train New Service Techs
Decision Making, Problem Solving, Innovative Thinking, Adaptability and Teamwork
Investment in Personal Tools and Training to better myself and be more Efficient.
Adheres to company safety policies with no recordable incidents.
Exceeded Yearly Revenue Targets Of 400k.
RTU's, Mini Splits, MAU, Split Systems, Exhaust Fans.
Commercial Service Technician
Kalos Services Inc.
2019.01 - 2021.01
Lead Tech in Service, Maintenance & Installs
Top Sales in South Florida Division
Diagnose Systems & Operations
Refrigeration Tech
Medium / Low Temp Applications
Prevent Product Loss
System Change Outs / New Installs
Trainer
4 Trainees
Follow-up / Assist when needed
Residential Technician
Lindstrom Air Conditioning & Plumbing
2018.01 - 2019.01
Maintenance Tech
System Check-up / Cleaning
Sales / Recommendations for Customer Equipment
Fresh Air / UV Equipment
A/C Service Technician
PropCo Inc.
2017.01 - 2018.01
Maintained Equipment for 100 Residential Properties
Server
Carmines Ocean Bar & Grill
2016.01 - 2018.01
Generated Gross Sales by Upselling ala carte items to guest
Average Nightly Sales $1,000 - $2,500
Performed opening/closing restaurant
High Performer by Managing multiple table / turnaround times
Crew Member
Trader Joes
2013.01 - 2016.01
Managed Inventory stock in multiple departments perishable / non-perishable
Daily orders dependent upon required stock items; average order up to $3,000