Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bradley Hocking

Colorado Springs

Summary

Results-driven manager with a robust background in customer service and team leadership. Expertise in conflict resolution and maintaining quality standards, poised to enhance customer satisfaction and drive business growth.

Overview

4
4
years of professional experience

Work History

Manager

Kokomo Sno Shave Ice
COS
06.2022 - Current
  • Overseeing customer service
  • Supervised staff to ensure productivity and adherence to company policies.
  • Inventory control
  • Event Coordination
  • Maintained quality standards
  • Resolved customer concerns
  • Business growth via strong leadership

Crew Member/Store Opener

Taco Bell
COS
02.2026 - 05.2026
  • Excellent verbal communication skills
  • Active listening skills
  • Customer focused mindset
  • Conflict resolution
  • Safe food handling
  • Attention to detail
  • Team oriented

Crew Lead

Wendy's
COS
09.2024 - 02.2025
  • Accountability
  • Time management skills
  • Critical thinking
  • Customer driven/focused
  • Ability to de-escalate difficult situations
  • Professional demeanor
  • Adaptability and flexibility

Education

High School Diploma -

The Village High School
Colorado Springs, CO
05-2026

Skills

  • Customer service
  • Team leadership
  • Honesty
  • Time management
  • Flexible to changes
  • Active listening

Timeline

Crew Member/Store Opener

Taco Bell
02.2026 - 05.2026

Crew Lead

Wendy's
09.2024 - 02.2025

Manager

Kokomo Sno Shave Ice
06.2022 - Current

High School Diploma -

The Village High School
Bradley Hocking