Team Member
Harkins Theaters
05.2025 - 08.2025
- Assisted in daily theater operations, ensuring a clean and welcoming environment for guests.
- Supported ticketing system management, delivering accurate information to patrons about showtimes and pricing.
- Collaborated with team members to maintain stock levels of concessions, enhancing customer satisfaction.
- Trained new staff on operational procedures and customer service standards, fostering team cohesion.
- Monitored cleanliness of auditoriums and common areas, addressing issues promptly to improve guest experience.
- Engaged with customers to address inquiries and resolve complaints effectively, promoting a positive atmosphere.