Boubacar KANE
Denver
Summary
Seasoned (compliance) with a strong background in customer service, leveraging 6 years of experience to enhance operational efficiency and passenger satisfaction. Proficient in project management and risk management, adept at resolving issues promptly and maintaining high service standards. Fluent in French, English, and Arabic, with a proven track record of optimizing processes and fostering a collaborative team environment.
Experienced with team leadership, operational management, and conflict resolution. Utilizes strategic planning and effective communication to optimize team performance. Track record of fostering collaborative work environment and driving consistent results.
Overview
8
8
years of professional experience
Work History
Supervisor
ABM Aviation
Denver
02.2026 - Current
- Supervised daily operations to ensure compliance with safety protocols and industry standards.
- Trained and mentored team members on operational procedures and best practices.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Lead/Supervisor (Fire Watch)
Advanced Professional Security
Denver, CO
03.2025 - Current
- Supervised daily operations, ensuring adherence to safety and quality standards.
- Mentored team members, fostering skill development and operational excellence.
- Streamlined workflows, improving efficiency in task execution and resource allocation.
- Coordinated training programs to enhance team performance and knowledge retention.
Customer Service Agent
Primeflight
Denver
09.2024 - 12.2025
- Transferred luggage efficiently from check-in to departure areas, ensuring accurate scanning.
- Utilized trucks and conveyor systems to handle baggage, minimizing delays and errors.
- Coordinated with team to streamline luggage movement, enhancing overall operational efficiency.
Gate Agent
Frontier Airlines
Denver
01.2024 - 09.2024
- Facilitated boarding, ensuring timely departures and enhancing passenger satisfaction.
- Streamlined check-in processes, leading to reduced wait times and improved efficiency.
- Resolved passenger issues promptly, maintaining smooth operations and high service standards.
- Assisted late passengers, preserving flight schedules and minimizing disruptions.
- Managed flight manifests with precision, adhering to safety protocols and airline regulations.
Compliance Officer
Societe General Bank
Mauritania
06.2021 - 01.2023
- Identification of our regulatory obligations as one Financial institution.
- Provide advice, interpretation of regulations local and group
- Ensure regulatory oversight in collaboration with service legal
- Participate in the drafting of the ABC risk map
- Participate in carrying out the COMPASS exercise
- Ensure the identification of non-compliance risks through customer complaints
- Participate in the validation of procedures, instructions in order to ensure that the device is consistent and compliant does not expose it to operational risks
- Participate in the protection of clients' interests as well as its variation in our processes, procedures and practices
- Participate in the compliance of our system with our obligations linked to American regulations on FATCA tax evasion
- Participate in the validation of the publication of our banking rates and ensure that they comply with our obligations.
- FATCA operational control
- Managerial supervision
- Participation in various compliance workshops relating to financial security
- Participation in committee predation.
- Inform and raise awareness among staff about the importance of exercising constant vigilance and careful examination of the operations processing
Compliance Officer
Attijari Bank Mauritania
Nouakchott
01.2020 - 05.2021
- Analyze operations, accounts and customers.
- Process all alerts generated by the SIRON tool on a daily basis AML
- Know the origin and destination of funds by obtaining customer through the customer advisor the justification for the operation
- Check the conformity of the supporting documents received from the councils clienteles
- Trades operation analysis (transfer, repatriation and guarantees)
- Identification of the account holder as a US resident or US citizen
- Identify and analyze customers who have indications of Americanness
- Place of birth of the account holder located in the United States
- Carry out KYC analyzes of entry into relationships and remediation sensitive customers
Facilitator
World Vision International
Kaédi
09.2019 - 10.2019
- Ensure project management by preparing activity implementation plans and budgets/cash flow and ensuring of their implementation in compliance with the requirements of World Vision.
Responsible business
Western Digital
Pekin
11.2018 - 05.2019
- Supervised daily operations to ensure compliance with safety protocols and industry standards.
- Trained and mentored team members on operational procedures and best practices.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Education
Master of Business Administration - undefined
University of international business and economics
Beijing, China7 2019
Master in International relations - undefined
Jilin University
Changchun, China7 2016
Bachelor in law - undefined
University of Nouakchott
Nouakchott, Mauritania6 2014
French Language Diploma - undefined
French Cultural Center
Nouakchott, Mauritania7 2013
Baccalaureat - undefined
High school of Kaedi
Kaedi, Mauritania6 2011
Skills
- Compliance
- Risk Management
- Financial Analysis
- Customer Service
- Regulatory Oversight
- Project Management
- Security
- Team Leadership
- Communication Skills
- Attention to Detail
- Training and mentoring
- Staff management
- Customer service
- Employee motivation
- Staff discipline
- Staff development
- Team building
Languages
French
Full Professional
Arabic
Full Professional
English
Professional Working
Fulani
Native or Bilingual
Wolof
Native or Bilingual
Hassanya
Native or Bilingual
Hobbies
Sport, Social networks
Links
LinkedIn
Additional information
- Computer skills
- Siron AML
- Microsoft Office
- Microsoft Sharepoint
- Delta CBS
- Sage Saari 100
Websites
Accomplishments
Thesis: Managing cross cultural conflict in workplace.
Timeline
Supervisor
ABM Aviation
02.2026 - Current
Lead/Supervisor (Fire Watch)
Advanced Professional Security
03.2025 - Current
Customer Service Agent
Primeflight
09.2024 - 12.2025
Gate Agent
Frontier Airlines
01.2024 - 09.2024
Compliance Officer
Societe General Bank
06.2021 - 01.2023
Compliance Officer
Attijari Bank Mauritania
01.2020 - 05.2021
Facilitator
World Vision International
09.2019 - 10.2019
Responsible business
Western Digital
11.2018 - 05.2019
Master of Business Administration - undefined
University of international business and economics
Master in International relations - undefined
Jilin University
Bachelor in law - undefined
University of Nouakchott
French Language Diploma - undefined
French Cultural Center
Baccalaureat - undefined
High school of Kaedi