Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert J. Thursby

Wheat Ridge

Summary

Dynamic professional with extensive experience in gaming operations and employee development. Recognized for strong compliance management skills and a commitment to customer satisfaction. Eager to leverage industry expertise to drive operational improvements and enhance guest experiences.

Overview

4
4
years of professional experience

Work History

Dual Rate Supervisor

The Lodge Casino
Black Hawk, CO
07.2025 - Current
  • Supervised daily operations to ensure optimal customer service and adherence to casino policies.
  • Monitored gaming activities to maintain compliance with regulations and internal standards.
  • Notified table games leadership of irregularities in play for prompt resolution.
  • Analyzed betting trends and maintained oversight of table counts to ensure whether or now a player waws an AP.
  • When asked by upper management do card counts, do roll, run down tables, do fill bank.

Dual Rate Table Games Dealer

Monarch Resort And Casino
Black Hawk, CO
10.2023 - 07.2025
  • Dealt multiple table games, ensuring adherence to gaming regulations and house rules.
  • Provided excellent customer service, enhancing guest experience during gameplay sessions.
  • Monitored game flow and maintained a secure environment at gaming tables.
  • Maintained accurate chip counts and payouts during gameplay for financial integrity.

Dual Rate Supervisor

Prairie Meadows Casino, Racetrack, & Hotel
Altoona, IA
01.2022 - 09.2023
  • Prepared incident reports and reported status to direct supervisor.
  • Facilitated the distribution of complimentary offerings to improve customer relations and engagement.
  • Monitored integrity of games for internal controls.
  • Calculated winnings to verify payment made by dealer.
  • Watched 8+ tables at once
  • Ensured game security by running down cards when tables closed, kept an eye out for AP's on Blackjack, Free Bet or Baccarat.

Education

Associate of Arts - Emphasis On Visual Arts

Minneapolis Community And Technical College
Minneapolis, MN

High School Diploma -

Walnut Creek Campus
West Des Moines, IA
05-2010

Skills

  • Operational efficiency
  • Compliance management
  • Employee development
  • Industry expertise
  • Greeting guests
  • Surveillance monitoring
  • Recordkeeping skills
  • Resolving complaints

Timeline

Dual Rate Supervisor

The Lodge Casino
07.2025 - Current

Dual Rate Table Games Dealer

Monarch Resort And Casino
10.2023 - 07.2025

Dual Rate Supervisor

Prairie Meadows Casino, Racetrack, & Hotel
01.2022 - 09.2023

Associate of Arts - Emphasis On Visual Arts

Minneapolis Community And Technical College

High School Diploma -

Walnut Creek Campus
Robert J. Thursby