Bobbie McClelland
Grand Junction
Summary
Dynamic Executive Administrative Assistant with proven expertise at VA Medical Center in streamlining processes and enhancing productivity. Skilled in master calendar management and information confidentiality, I successfully coordinated complex events and improved office operations, fostering collaboration and efficiency within the team. Committed to excellence and quality control in all tasks.
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Detail-oriented and driven Executive Administrative Assistant with expertise in problem-solving and managing daily office functions. Uniquely qualified to handle VIP visitors and guests. Proficient in MS Office Suite and office communications equipment operations.
Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
19
19
years of professional experience
Work History
Executive Administrative Assistant
VA Medical Center
08.2006 - Current
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Used software to coordinate meetings, appointments, and tasks senior executives.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Organized and updated schedules for executives.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
- Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
- Coordinated complex annual meeting involving multiple presenters, high number of global attendees and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
- Handled confidential and sensitive information with discretion and tact.
- Facilitated training and onboarding for incoming office staff.
Banquet Bartender
Hilton Double Tree
02.2018 - 06.2020
- Prepared for events by setting up bar, stocking supplies, and arranging tables.
- Checked ID cards and verified bar guests were of legal age.
- Set up glassware, liquor, and other necessary supplies for special events.
- Responded to guest questions and requests with friendly and knowledgeable service.
- Prepared wide variety of mixed drinks by applying extensive cocktail knowledge.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Closed out cash register and prepared cashier report at close of business.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Upheld strict regulations for safe alcohol service and food safety.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Prepared garnishes by evenly slicing and pitting fruits.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Built relationships with vendors to manage orders and negotiate costs.
Banquet Bartender
Allen Unique Auto
02.2013 - 12.2015
- Prepared for events by setting up bar, stocking supplies, and arranging tables.
- Checked ID cards and verified bar guests were of legal age.
- Set up glassware, liquor, and other necessary supplies for special events.
- Prepared wide variety of mixed drinks by applying extensive cocktail knowledge.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Closed out cash register and prepared cashier report at close of business.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Upheld strict regulations for safe alcohol service and food safety.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Helped management plan and serve bar menu exceeding customer expectations.
Server
Boston's Restaurant & Sports Bar
03.2010 - 05.2014
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Increased sales significantly by upselling higher-end products to customers.
Education
High School Diploma -
Palisade High School
Palisade, CO05-1987
Skills
- Spreadsheet tracking
- Master calender management
- Information confidentiality
- Travel planning
- Process improvement
- File management
- Office management
- Document preparation
- Confidentiality
- Quality control
- Documentation and reporting
- Spreadsheet creation
- Business correspondence
Languages
English
Full Professional
Timeline
Banquet Bartender
Hilton Double Tree
02.2018 - 06.2020
Banquet Bartender
Allen Unique Auto
02.2013 - 12.2015
Server
Boston's Restaurant & Sports Bar
03.2010 - 05.2014
Executive Administrative Assistant
VA Medical Center
08.2006 - Current
High School Diploma -
Palisade High School
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