Blanca Lopez-Ortiz
Denver
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at delivering best performances and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Ortiz Cleaning
01.2022 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the business
Security Officer
Citadel Security
10.2021 - 03.2025
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Caregiver
Assistance Home Care
05.2021 - 02.2024
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted with rehabilitation exercises, monitored vital signs, and provided safe transportation to and from appointments and daily errands.
- Collaborated closely with healthcare providers in coordinating treatment plans for patients with co-occurring medical conditions impacting their behavioral health outcomes.
- Assisted in the development of customized care strategies that addressed patients'' unique needs, strengths, and challenges.
Education
Associate of Science - Sociology
Southern New Hampshire University
Denver, CO08-2023
High School Diploma -
Denver North
Denver, CO05-2020
Skills
- Team leadership
- Clothing repair
- Empathy development
- Problem-solving
- Detail-oriented
- Physical fitness
- Fluent in Spanish
- Active learning
Timeline
Assistant Manager
Ortiz Cleaning
01.2022 - Current
Security Officer
Citadel Security
10.2021 - 03.2025
Caregiver
Assistance Home Care
05.2021 - 02.2024
Associate of Science - Sociology
Southern New Hampshire University
High School Diploma -
Denver North
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