Open To Work
Blanca Gallegos
Westminster
Work Preference
Summary
Results-driven professional skilled in office management and legal correspondence. Known for effective communication and customer service, with a commitment to enhancing team performance and operational workflow.
Overview
8
8
years of professional experience
Work History
Office Manager
Latinos Unidos
Imperial
01.2024 - 03.2026
- Managed daily office operations and maintained organized workspaces.
- Coordinated communication between staff and community partners, enhancing collaboration and engagement.
- Oversaw scheduling and calendar management for team meetings and events.
- Trained new staff on office procedures and best practices consistently.
- Implemented filing systems to improve document retrieval efficiency.
- Managed office inventory and streamlined supply orders to ensure timely availability of essential resources.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Supervised staff, organized schedules, and delegated tasks to optimize team workflow and meet deadlines.
Legal Secretary
Excel Staffing Inc
Albuquerque
01.2019 - 01.2023
- Managed legal documents and correspondence, ensuring timely access for attorneys and clients.
- Organized and maintained electronic and physical filing systems efficiently.
- Scheduled appointments and coordinated meetings for legal staff.
- Assisted in case preparation by gathering evidence and organizing materials to support case strategy.
- Communicated with clients to provide regular updates on case status, enhancing client engagement.
- Answered incoming calls from clients and attorneys to provide assistance or route calls to appropriate personnel.
- Prepared correspondence, memos, reports and other legal documents using Microsoft Word.
- Proofed documents and submitted to attorneys for review.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
Tax Preparer
H&r Block
Denver
01.2018 - 01.2022
- Prepared individual and business tax returns for various clients.
- Reviewed financial documents for compliance with tax regulations, identifying discrepancies and ensuring accuracy.
- Assisted clients in understanding tax obligations and filing requirements.
- Conducted interviews to gather necessary information for tax preparation.
- Educated clients on applicable deductions and credits, enhancing their understanding of tax benefits.
- Delivered exceptional customer service during tax filing, fostering positive client relationships and trust.
- Filed electronically through approved software programs.
Education
Child Development -
El Paso Community College
El Paso, TX05-2003
High School Diploma -
Hanks High School
El Paso, TX05-1999
Skills
- Office management
- Document management
- Calendar coordination
- Budget management
- Customer relationship management
- Scheduling efficiency
- Effective communication
- Team building
- Legal correspondence
Languages
Spanish
Professional
Timeline
Office Manager
Latinos Unidos
01.2024 - 03.2026
Legal Secretary
Excel Staffing Inc
01.2019 - 01.2023
Tax Preparer
H&r Block
01.2018 - 01.2022
Child Development -
El Paso Community College
High School Diploma -
Hanks High School