Bianca Sandoval
Longmont,CO
Summary
Results-driven administrative professional with a track record of supporting program operations and enhancing organizational efficiency. Recognized for strong team collaboration and ability to adapt to changing needs. Skilled in managing schedules, coordinating events, and streamlining administrative processes.
Overview
9
9
years of professional experience
Work History
Program Assistant
Longmont Meals on Wheels
Longmont, CO
08.2024 - Current
- Conducts intakes and helps with signing up new clients daily.
- Assisted in conducting wellness checks on clients to support their health and well-being.
- Screened incoming calls and emails, prioritizing messages based on urgency or importance
- Maintained confidentiality of sensitive information such as employee records or financial data
- Proofread documents for grammar errors before distribution to maintain professionalism
- Greeted and checked in guests, fostering positive first impressions and delivering exceptional customer service.
- Handled cash transactions accurately and securely, reconciling daily sales reports with minimal discrepancies
- Responded to email inquiries professionally within established timelines, ensuring effective communication and client satisfaction.
Lead Toddler Teacher
Busy Bees Drop-In Daycare
Longmont, CO
08.2022 - 06.2024
- Developed and implemented an age-appropriate curriculum enhancing cognitive and social development.
- Supervised and trained teaching assistants, ensuring adherence to educational standards.
- Fostered positive relationships with children and parents, promoting a supportive learning environment.
- Maintained a clean and organized classroom environment to support learning. to comply with cleanliness and sanitation standards.
Teacher Assistant
Teacher Assistant Sunset Academy
Longmont, CO
06.2021 - 06.2022
- Enhanced lesson delivery by preparing instructional materials and organizing classroom activities.
- Facilitated classroom management by creating a positive learning environment for diverse learners.
- Exhibited patience and strong communication skills to foster student engagement.
- Completed training program and earned EQIT certificate
- Supported classroom instruction by preparing materials and resources for teacher-led lessons.
Assistant Manager
Once Upon a Child
Longmont, CO
10.2017 - 07.2021
- Exceeded expectations and promoted to management; entrusted with troubleshooting IT computer system programs
- Directed team in executing store operations, enhancing customer experiences and service quality.
- Resolved customer cases and deescalated issues to ensure satisfaction
- Received high rated reviews for excellent service and recognized and received #1 customer service award and bonus
- Implemented promotional strategies, increasing foot traffic and sales revenue.
- Oversaw social media accounts and coordinated phone call schedules to improve engagement
- Analyzed sales trends to optimize inventory management and product selection.
- Requested repeatedly by customers
Skills
- Classroom management
- Teaching
- Early childhood education
- Childhood development
- Community outreach
- Administrative support
- Lesson planning
- Management
- Budget tracking
- Organizational ability
- Time management
- Office experience
- Proficient in Microsoft Word
- Customer service
- Bilingual communication
- Teamwork and collaboration
- Leadership
Languages
Spanish
Full Professional
Timeline
Program Assistant
Longmont Meals on Wheels
08.2024 - Current
Lead Toddler Teacher
Busy Bees Drop-In Daycare
08.2022 - 06.2024
Teacher Assistant
Teacher Assistant Sunset Academy
06.2021 - 06.2022
Assistant Manager
Once Upon a Child
10.2017 - 07.2021