Bethany Sanders
Erie
Summary
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
15
15
years of professional experience
Work History
Owner
The Wild Soul Creations
01.2024 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Office Manager (Office and Administrative Support)
Total Turf
09.2022 - 01.2024
- Resolve customer complaints or answer customers' questions regarding policies and procedures
- Develop or update procedures, policies, or standards
- Develop work schedules according to budgets and workloads
- Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance
- Arrange for necessary maintenance or repair work
- Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules
Transaction Coordinator
NoLimitsTM
06.2019 - 09.2022
- Create and manage contracts
- Meet all contract deadlines
- Create and submit CDAs
- Email and phone correspondence
- Organize and manage files for brokerage
- Client and agent management
Virtual Assistant
01.2017 - 06.2020
- Email marketing
- Social media
- Appointment scheduling
- Graphic design
- Client retention
Server/Bartender
Buffalo Wild Wings
03.2010 - 08.2011
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate Degree - English Language and Literature
University of Northern Colorado
Skills
- Small business operations
- Relationship building
- Customer relations
- Client service
Timeline
Owner
The Wild Soul Creations
01.2024 - Current
Office Manager (Office and Administrative Support)
Total Turf
09.2022 - 01.2024
Transaction Coordinator
NoLimitsTM
06.2019 - 09.2022
Virtual Assistant
01.2017 - 06.2020
Server/Bartender
Buffalo Wild Wings
03.2010 - 08.2011
Associate Degree - English Language and Literature
University of Northern Colorado
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