Bethany Poinsette
Denver
Summary
Dynamic professional with a proven track record at Poinsette Solutions LLC, excelling in customer relations and power tool operation. Demonstrated leadership by enhancing customer satisfaction and implementing quality control measures. Skilled in relationship building and efficient multitasking, consistently meeting project deadlines and exceeding client expectations.
Developed solid foundation of practical skills and technical know-how in fast-paced environments. Demonstrated ability to manage detailed projects and ensure quality outcomes. Seeking to transition into new field by leveraging strong problem-solving skills and results-driven mindset.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Owner/Installer
Poinsette Solutions LLC
08.2024 - Current
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Installer
Grunt Communications LLC
08.2023 - Current
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Collaborated with team members to ensure smooth workflow and successful project completion.
Lifeguard
YMCA of the Pikes Peak Region
01.2023 - 06.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Prevented accidents through regular equipment inspections and maintenance.
Service and Food Champion
KBP Bells
10.2022 - 01.2023
- Maintained a clean and organized work environment, ensuring compliance with food safety regulations.
- Reduced order processing time through effective multitasking and prioritization of tasks.
- Collaborated with kitchen staff to maintain optimal food quality while managing ticket times effectively during high volume periods.
- Contributed to a positive workplace culture by collaborating with team members and displaying a strong work ethic.
Education
Bachelor of Science - Criminal Justice
MSU Denver
Denver, CO05-2027
Skills
- Customer relations
- Relationship building
- Verbal and written communication
- Attention to detail
- Time management
- Power tool operation
- Leadership qualities
- Efficient multitasking
- Reliability and punctuality
- BLS certification
Certification
- CPR/AED for the Professional Rescuer - American Red Cross.
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Owner/Installer
Poinsette Solutions LLC
08.2024 - Current
Installer
Grunt Communications LLC
08.2023 - Current
Lifeguard
YMCA of the Pikes Peak Region
01.2023 - 06.2023
Service and Food Champion
KBP Bells
10.2022 - 01.2023
Bachelor of Science - Criminal Justice
MSU Denver
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