Beth Richardson
Cortez
Summary
Dynamic Front End Manager at Safeway with a proven track record in enhancing customer service and team performance. Expert in accurate money handling and employee supervision, I foster a culture of continuous improvement while effectively resolving customer complaints and training staff to exceed service standards.
Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Front End Manager
Safeway
09.2000 - Current
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Monitored cash drawers in checkout stations to verify adequate cash supply.
- Oversaw cashier operations, bookkeeping, and security.
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
- Maintained strong customer relations and effective customer service standards.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Resolved customer complaints promptly, reinforcing the company''s commitment to exceptional service standards.
- Provided excellent customer service in all interactions, modeling desired behaviors for staff and fostering a culture of continuous improvement.
- Coached employees through day-to-day work and complex problems.
Education
Albertsons Compamy ASD Training
Denver, CO03-2025
Skills
- Customer service
- Employee supervision
- Training and mentoring
- Team building
- Schedule management
- Problem-solving skills
- Employee motivation
- Workflow management
- Accurate money handling
- FAR/ Vision Pro
- Inventory Management
Accomplishments
I have completed the Albertson Assistant Store Director training program.
Certification
- Assistant Store Director Training - 2025
Timeline
Front End Manager
Safeway
09.2000 - Current
Albertsons Compamy ASD Training
Similar Profiles
Madison CroweMadison Crowe
Pharmacy Technician at SafewayPharmacy Technician at Safeway
Daisy WYMANDaisy WYMAN
Person in Charge at SafewayPerson in Charge at Safeway
Samuel FioreSamuel Fiore
Courtesy Clerk at SafewayCourtesy Clerk at Safeway