Bertilla Joe
Denver,CO
Summary
Energetic worker offering outstanding telephone etiquette, social media, and interpersonal skills. Well-trained individual with experience working with children and elderly people. Punctual and dedicated to service. Outgoing worker providing experience helping non-profit organizations with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Hardworking and passionate job seeker with strong organizational skills eager to secure psychology related positions.
Overview
11
11
years of professional experience
Work History
Case Manager
Creative Treatment Options
03.2024 - Current
- Develop and manage personalized treatment plans to support clients' mental health and recovery goals
- Assist clients with Medicaid applications, authorizations, and accessing mental health/substance abuse services
- Coordinate sober living, inpatient placements, and telehealth group participation
- Oversee grant approvals, billing, and funding options to support treatment
- Collaborate with healthcare providers, probation officers, and peer coaches to ensure comprehensive care
- Skilled in TMS, Beacon, Reliatrax, and Unity systems for case documentation and reporting
Behavioral Health Counselor
Eating Recovery Center - Pathlight
02.2023 - 12.2023
- Worked on de-escalating patients and handling emotional/physical outbursts
- Certified in CPR and Handle with Care
- Excelled at admin tasks as well as providing floor support for patients and nursing
- Improved patient outcomes by implementing evidence-based treatment plans and closely monitoring progress.
Volunteer
Botanical Gardens
05.2022 - 08.2022
- Maintained clean and neat gardens
- Weeding and planting
Volunteer
Community Food Bank of Central Alabama
10.2019 - 05.2021
- Assisted with special events or programs
- Maintained clean neat and operational facilities to serve program needs
- Boxing/bagging food, quality assuring, and sorting food donations
Volunteer
VSA
10.2014 - 07.2017
- Assisted the music/movement workshop for children with autism and worked with the participants and their families
- Assisted the art workshop for children with autism and worked with the participants and their families
Volunteer
Robert Wood Johnson Hospital
10.2015 - 05.2017
- Assisted oncology patients with their health check and logged the details
- Maintained clean, neat, and operational facilities to serve patients' and visitors' needs
- Greeted visitors and answered questions about the facility and its services
Education
Bachelor of Science - Biology, Psychology
University of Alabama at Birmingham
Birmingham, AL01.2022
High School Diploma - Psychology, Physics, Statistics, French, US History
Hillsborough High School
Hillsborough, NJ01.2018
Skills
- Clerical support
- Nursing assistance
- Staff assistance
- Reception management
- MS Office
- Data entry
- Computer skills
- Community service
- Verbal and written communication
- Teamwork and collaboration
- Problem-solving
- Case management
- Case documentation
Timeline
Case Manager
Creative Treatment Options
03.2024 - Current
Behavioral Health Counselor
Eating Recovery Center - Pathlight
02.2023 - 12.2023
Volunteer
Botanical Gardens
05.2022 - 08.2022
Volunteer
Community Food Bank of Central Alabama
10.2019 - 05.2021
Volunteer
Robert Wood Johnson Hospital
10.2015 - 05.2017
Volunteer
VSA
10.2014 - 07.2017
High School Diploma - Psychology, Physics, Statistics, French, US History
Hillsborough High School
Bachelor of Science - Biology, Psychology
University of Alabama at Birmingham
Similar Profiles
Izabella CastilloIzabella Castillo
Lead Administrator at Creative Treatment OptionsLead Administrator at Creative Treatment Options
Jack WhobreyJack Whobrey
Unit Therapist at Options Treatment CenterUnit Therapist at Options Treatment Center
Chinemelu NwankwoChinemelu Nwankwo
Direct-support-professional at Creative Options IncDirect-support-professional at Creative Options Inc