Bertha Claudia Arreola Ornelas
121 E 105th Ave Northglenn
Summary
Results-driven Commercial Manager with extensive experience in operations management, team training, and customer relationship management. Proven track record of enhancing sales strategies and negotiating contract terms to drive business growth.
Overview
27
27
years of professional experience
Work History
Commercial Manager
Telefonos De Mexico
Francisco I Madero #78 Tequila, Jalisco Mexico
01.1998 - 01.2025
- Develop sales strategies, develop and execution of commercial plans, supervise, teach, mentor the sales team to achieve a sales objectives.
- Ensure the sales goals are met, identify new market opportunities, and maintain satisfaction between representatives and customers.
- Supported development of commercial strategies to enhance market presence.
- Assisted in managing client relationships to ensure satisfaction and retention.
- Collaborated with teams to streamline project workflows and improve efficiency.
- Conducted market research to identify trends and customer needs for product offerings.
- Maintained accurate records of contracts and agreements for compliance purposes.
Cook
Texas Pecan
Entronque Tequila Guadalajara
05.2019 - 06.2021
- Supervised kitchen operations, ensuring adherence to food safety and sanitation standards.
- Trained and mentored junior cooks in meal preparation techniques and recipe execution.
- Developed menu items based on seasonal ingredients, enhancing customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and optimizing ingredient usage.
Education
Diploma De Artes Manuales - Stained Glass Art
Instituto Liss
Guadalajara, Jalisco Mexico02-2017
Bachelor of Science - Informatics
Universidad Guadalajara Lamar
Guadalajara, Jalisco Mexico08-1996
High School Diploma -
Preparatoria #7
Zapopan, Jalisco Mexico07-1991
Skills
- Operations management
- Team Training
- Contract terms negotiation
- Customer relationship management
- Emotional support
Languages
Spanish
Full Professional
Timeline
Cook
Texas Pecan
05.2019 - 06.2021
Commercial Manager
Telefonos De Mexico
01.1998 - 01.2025
Diploma De Artes Manuales - Stained Glass Art
Instituto Liss
Bachelor of Science - Informatics
Universidad Guadalajara Lamar
High School Diploma -
Preparatoria #7