Bentley Bradshaw
Englewood,CO
Summary
Experienced professional with over 12 years in field instruction, peer counseling, and finish applications. Seeking to apply expertise in the Facility Operations Manager role. Dedicated to delivering high-quality service and exceeding customer expectations. Committed to continuous improvement and staying abreast of industry trends to drive success for the organization.
Overview
12
12
years of professional experience
Work History
Technical Services Representative - Site
Sherwin-Williams
07.2023 - Current
- Maintain contact with facility on current technical issues.
- Assist with equipment installations and various line or equipment modifications/adjustments.
- Conduct technical training seminars at customers’ facilities.
- Evaluate product complaints and decide best way to resolve problem.
- Assist customers in preparing paint specifications to meet product applications.
- Troubleshoot on-line technical problems such as correcting batches and formulation of products.
- Advise customers of product line changes and improvements.
- Assist customers with product inventory control/re-ordering.
- Train customers on product knowledge and application methods.
- Assist sales reps by preparing samples, panels, etc. for presentations.
- Operate all material handling, color matching, tinting, mixing and lab testing equipment as required and in a safe manner.
- Other duties as assigned.
Technical Services Representative
Sherwin-Williams
10.2022 - 07.2023
- Communicate competitive information, new products and selling issues to Sales Force.
- Communicate extended product knowledge in Industrial Wood markets and technologies.
- Manage product test runs at designated customer facilities.
- Assist sales reps in calling on prospective customers/target accounts; provide technical support for product demos as directed.
- Maintain contact with facility on current technical issues.
- Assist with equipment installations and various line or equipment modifications/adjustments.
- Conduct technical training seminars at customers’ facilities.
- Evaluate product complaints and decide best way to resolve problem.
- Assist customers in preparing paint specifications to meet product applications.
- Troubleshoot on-line technical problems such as correcting batches and formulation of products.
- Advise customers of product line changes and improvements.
- Assist customers with product inventory control.
- Train customers on product knowledge and application methods.
- Assist sales reps by preparing samples, panels, etc. for presentations.
- Operate all material handling, color matching, tinting, mixing and lab testing equipment as required and in a safe manner.
- Other duties as assigned.
Assistant Supervisor/Finish Specialist
Quality Craft Woodworks
05.2013 - 09.2022
- Research finish products and equipment to ensure product quality and consistency.
- Operating and maintaining finish equipment, both flatline sprayers and handspray equipment.
- Color matching paints and stains with assistance of a photo-eye, gram scale, and corob tinting machine to ensure accuracy and consistency.
- Training new team members the operation and general maintenance of finish equipment.
- Management of finish department inventory.
- Set overall vision and provided team leadership.
HVAC Technician
Skylake Heating and Air
03.2020 - 11.2020
- Assemble, position and mount heating or cooling equipment.
- Fabricate, assemble, or install duct work or chassis parts, using portable metal-working tools.
- Test pipe or tubing joints or connections for leaks, using pressure gauge or soap-and-water solution.
- Repair or replace defective equipment, components, or wiring.
- Install, connect, and adjust thermostats, humidistats and timers, using hand tools.
Finish Technician
Quality Craft Wood Works
05.2013 - 03.2020
- Operating and maintaining finish equipment, both flatline sprayers and handspray equipment.
- Color matching paints and stains with assistance of a photo-eye and gram scale.
- Training new team members the operation and general maintenance of finish equipment.
- Management of finish department inventory.
Education
High School Diploma -
Paradigm High School
SOUTH JORDAN, UT03.2011
Skills
- Thorough understanding of Industrial Wood products and finish equipment, including flat-lines
- Skilled in color matching processes while being familiar with spectrophotometers and tinting machines
- Product knowledge training
- Understanding of mechanical systems
- Building client relationships
Accomplishments
- Achieved and maintained a 96%+ FPY goal in current customers finish department.
- Received Masters Award recognition at the 2025 Sales Meeting for current Site Tech role.
Timeline
Technical Services Representative - Site
Sherwin-Williams
07.2023 - Current
Technical Services Representative
Sherwin-Williams
10.2022 - 07.2023
HVAC Technician
Skylake Heating and Air
03.2020 - 11.2020
Assistant Supervisor/Finish Specialist
Quality Craft Woodworks
05.2013 - 09.2022
Finish Technician
Quality Craft Wood Works
05.2013 - 03.2020
High School Diploma -
Paradigm High School
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