Benjamin Ackman
Colorado Springs
Summary
Company supervisor and Army Veteran leveraging ten plus years of proven experience in operations and personnel management. Demonstrated ability to analyze data, conduct intelligence reports, maintain and repair maintenance equipment, and coordinate personnel and resources to successfully complete agreed upon priorities in accordance with policy and safety standards. Creative problem solver with the ability to interpret data and deliver meaningful results that drive productivity, efficiency, and profitability. Dedicated, experienced, adaptable, and a quick learner with a reliably strong work ethic, along with the ability and capability to work alone or as a member of a team.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Caregiver
Supreme Health Care
Colorado Springs, CO
04.2026 - Current
- Provided compassionate support to clients, enhancing daily living activities and overall well-being.
- Assisted clients with personal hygiene, medication management, and mobility to ensure safety and comfort.
- Monitored client conditions and reported changes to family members and healthcare teams promptly.
Associate
Walmart
Colorado Springs, CO
01.2025 - 01.2026
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored new associates on operational best practices and safety protocols.
- Collaborated with cross-functional teams to enhance customer service efficiency.
- Provided organizational assistance in store operations
- Assisted in proper distribution of store supplies
- Licensed and trained in the handling of powered material equipment, including an electronic pallet jack and forklift
Line Cook
Huddle House
Middleburg, FL
02.2024 - 08.2024
- Grilled and plated high-quality dishes for customers in accordance with company policy and standards
- Ensured the sanitization of the kitchen and operation procedures in accordance with company policy and local, state and federal safety regulations
- Worked individually and as a team member with servers ensure that orders are completed according to request and on time to produce high-quality products for customers
- Prepared food including cleaning and cutting the ingredients and cooking main dishes, desserts, appetizers and snacks
- Prepared and cooked menu items according to established recipes and standards.
- Ensured food safety and sanitation practices met health regulations consistently.
Manager
Papa Johns Pizza
Colorado Springs, CO
05.2023 - 02.2024
- Responsible for managerial duties that included preparing and preserving food, producing foodstuffs, cleaning, overseeing and managing employees, delivering food to customers, as well as contributing to increased sales.
- Executed at least fifteen carry out and delivery orders per hour on average
- Oversaw daily operations, ensuring high standards of food quality and customer service.
- Trained and mentored staff, fostering a collaborative team environment.
- Developed and enforced operational policies to enhance efficiency and safety compliance.
- Resolved customer complaints promptly, enhancing overall satisfaction ratings.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Facilities Technician
Sunwater Spa
Manitou Springs, CO
01.2019 - 03.2023
- Responsible for maintaining the bodies of water at Sunwater Spa, constructing and building materials necessary for its continued operations, and installing and repairing plumbing of the hot tubs.
- Significant plumbing and electrical experience; installed and maintained hot tub, shower, and sauna equipment for customers use
- Routinely analyzed maintenance and repair problems and advised senior management on solutions, cost and timeframes of equipment being down or closed to the public
- Able to meet maintenance and repair deadlines; responsible for maintenance, service, and repair of all Sunwater Spa’s water amenities equipment.
- Performed painting, carpentry, and general maintenance of facilities to ensure a safe and relaxing environment for customers
- Ensured logs were completed and maintained on a daily basis, documenting all activities performed by the maintenance teams
- Determined and reported needed supplies and equipment to supervisors
- 35 hours a week
- Supervisor: Aaron Shoemaker
- Office phone: (719) 695-7007
Delivery Driver
Papa Johns Pizza
Colorado Springs, CO
04.2011 - 05.2016
- Assessed and maintained quality product standards in preparation of the product’s deliverance to customers in a safe and timely manner
- Performed essential workstation tasks in accordance with company policy and regulations
- Conducted pre-delivery inspection and preparation, including exhaustive research of the target delivery area to minimize delivery times
- Contributed to increased sales by maintaining company standards and practices
- 35 hours a week
- Supervisor: David Humbert
- Office phone: (719) 391-7272
Signals Intelligence Analyst
U.S. Army
Augusta, GA
10.2008 - 11.2010
- Completed six months of Advanced Individual Training (AIT) in Signals Intelligence Analysis, assisted soldiers new to the company, and was responsible for modifying and conducting intelligence reports on the activities of enemy combatants through multiple levels of security clearance.
- Relayed critical information to senior military leaders for the purpose of producing strategic and tactical reports
- Generated daily activity reports with modifications in accordance with appropriate levels of security clearance
- Examined and analyzed foreign communications and activity of enemy targets
- 40 hours a week
- Supervisor: SGT Joseph Fairall
- Office phone: (706) 831-3239
Busser
Fargo’s Pizza Co.
Colorado Springs, CO
09.2007 - 04.2008
- Supported servers, hosts and bartenders with exceptional service and execution of orders
- Cleaned, disinfected, and sanitized tables in preparation for incoming customers
- Complied with nutrition and sanitation regulations in compliance with federal, state, local, and company safety standards.
- Assisted with the stocking of supplies in accordance with inventory guidelines
- 35 hours a week
- Supervisor: Chris
- Office phone: (719) 473-5540
Custodial Assistant
Bricker Elementary School
Colorado Springs, CO
01.2004 - 05.2004
- Maintained general cleaning and janitorial duties in the school classrooms in preparation for incoming student and teacher activities
- 35 hours a week
- Supervisor: Ben
- Office phone: (719) 579-2150
Education
Bachelor of Arts - Psychology
UCCS
Colorado Springs, CO05-2021
Associate of Arts - Psychology
Pikes Peak Community College
Colorado Springs, CO05-2018
Skills
- Strong Analytical skills
- Intelligence experience
- Conflict management
- Excels at time management
- Types 65 words per minute
- Technical support
- Troubleshooting
- System administration
- Critical Thinking Skills
- Quality Control
- Excellent Communication skills
- Keen observational skills
- Data Analysis
- Effective problem solver
- Excels at customer service
- Fiscal responsibility/Cash handling/cash registers
- Driving experience
- Database management
- Strong oral communication skills
- Elderly care
- Excellent managerial skills
- Can work independently or in a team atmosphere
- Flexible and adaptable within the workforce
- Respectful and compassionate
- Time management
- Problem-solving
Certification
- Driver’s License: March 2021 – October 2026
- Successfully completed Pre-Algebra and Algebra tests for Tutoring
Timeline
Caregiver
Supreme Health Care
04.2026 - Current
Associate
Walmart
01.2025 - 01.2026
Line Cook
Huddle House
02.2024 - 08.2024
Manager
Papa Johns Pizza
05.2023 - 02.2024
Facilities Technician
Sunwater Spa
01.2019 - 03.2023
Delivery Driver
Papa Johns Pizza
04.2011 - 05.2016
Signals Intelligence Analyst
U.S. Army
10.2008 - 11.2010
Busser
Fargo’s Pizza Co.
09.2007 - 04.2008
Custodial Assistant
Bricker Elementary School
01.2004 - 05.2004
Associate of Arts - Psychology
Pikes Peak Community College
Bachelor of Arts - Psychology
UCCS