Benicio Salas
Westminster
Summary
- Highly motivated and skilled individual with extensive warehouse and customer service experience seeking a challenging position in a dynamic work environment.
- Skilled on-the-job learner with a proven track record of lifting over 80+ lbs.
- Professional advisor with strong focus on achieving results and fostering team collaboration. Skilled in strategic planning, problem-solving, and client relationship management. Known for adaptability and reliability in dynamic environments. Prepared to deliver impactful solutions and drive success in any advisory role.
- Experienced in multiple warehouse areas, with a strong focus on maintaining product integrity and accuracy.
- Proficient in documenting and returning damaged items using appropriate methods.
- Adept at teaching new hires and working as a backup for different departments when needed.
- Outgoing sales professional with a record of driving increased sales and improving the buying experience.
- Dedicated to providing comprehensive service and maintaining an in-depth understanding of sales strategy and merchandising techniques.
- Experienced in store opening and closing, merchandising, and stocking and replenishing.
Overview
6
6
years of professional experience
Work History
Automotive Enthusiast Advisor 1
Hagerty
02.2025 - Current
- Provide exceptional customer service by assisting clients with automotive insurance policies, coverage options, and membership benefits.
- Answer inbound calls, address questions, and solve issues efficiently while ensuring customer satisfaction.
- Navigate multiple systems to access policy details, process transactions, as well as update account information effectively.
- Educate customers on Hagerty's products and services such as Hagerty Drivers Club and Insurance coverage on classic and collectors vehicles.
- Collaborate with team members and leadership to improve processes and enhance the overall customer and experience.
Warehouse Associate
Amazon.com
08.2021 - 02.2025
- Oversaw and maintained the integrity and accuracy of all product leaving the warehouse during active shifts
- Documented and returned all damaged items using appropriate methods
- Taught new hires and worked as a backup for different departments when needed
- Inspected and resolved inventory discrepancies
- Lifted over 80+ lbs on a regular basis, with an accident-free record during all warehouse shifts
Merchandising Associate, Sales Experience, & Stock Associate
Nordstorm Rack
02.2020 - Current
- Work with the team to ensure the department stays 'runway ready' through re-merchandising and straightening for a clean and clutter-free environment
- Work in the stockrooms, keeping them organized while re-stocking the sales floor throughout the day
- Keep the customer experience quick, easy, and fun by helping customers discover the great deals they're looking for
- Be the keeper of the merchandise, completing all inventory processes and making sure merchandise is properly checked in and is accurately ticketed
- In my time spent with service experience, I've offered credit cards while providing a speedy checkout process
- With stock, I've received the truck of merchandise and taken inventory of the items while adding the proper security tags, labels, and setting products up ready to be sold
Sales Associate
Walmart
01.2019 - 01.2020
- Cash register operations
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Exceptional customer service
- Trained and developed new sales team associates in products, selling techniques and company procedures
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Educated customers on promotions to enhance sales
- Engaged with customers to effectively build rapport and lasting relationships
- Prepared merchandise for sales floor by pricing or tagging
Waiter
Grannies Diner
10.2018 - 08.2019
- Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
- Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times
Education
High school or equivalent -
Fort Lupton High School
Fort Lupton, CO05.2019
Skills
- Proficient in heavy lifting
- Skilled on-the-job learner
- Strong attention to detail
- Excellent communication skills
- Excellent interpersonal skills
- Teaching new hires
- Outgoing sales professional
- Driving increased sales
- Improving buying experience
- Experienced in store opening and closing
- Merchandising
- Stocking and replenishing
- Pricing
- Loss Prevention
- Retail Sales
- Sales
- Warehouse experience
- Supervising experience
- Customer Service
- Inventory Control
Personal Information
Work Permit: Authorized to work in the US for any employer.
Timeline
Automotive Enthusiast Advisor 1
Hagerty
02.2025 - Current
Warehouse Associate
Amazon.com
08.2021 - 02.2025
Merchandising Associate, Sales Experience, & Stock Associate
Nordstorm Rack
02.2020 - Current
Sales Associate
Walmart
01.2019 - 01.2020
Waiter
Grannies Diner
10.2018 - 08.2019
High school or equivalent -
Fort Lupton High School
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