Summary
Overview
Work History
Education
Skills
Certification
Timeline
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BEN JOHNSON

Boulder,CO

Summary

Experienced and resourceful Salesman, specializing in technical sales. Experienced in a variety of sales formats, from cold-calls and direct sales to long-cycle enterprise business to business sales. Founded and ran a marketing and sales operations consultancy. Veteran and former nuclear engineer. Track record of driving revenue and customer success in cross-functional roles; doubled revenue at HyperTrack in first six months as first sales hire, 75% dollar/dollar closure rate at Marketo. Growth mindset. Enjoys learning and winning.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Solutions Architect

Hypertrack
09.2021 - 05.2023
  • First Solutions Architect Hire - Doubled revenue in first four months. Developed pre-sales process and trained subsequent sales hires.
  • Collaborated with cross-functional teams to align internal and customer technology strategies with business objectives.
  • Developed customer onboarding plan, reduced average time-to-value by 40%.
  • 'Wore many hats' - Sales, mentoring, led conference presence, technical webinars, 'voice of the customer' to product team and leadership

Personal Shopper

Shipt
09.2020 - 09.2021
  • Picked and delivered grocery and department store online orders. Worked with customers on last minute requests and substitutions.
  • Maintained 4.9/5 Star Customer Satisfaction rating through pro-active communication and a 99% on-time-delivery rate.

Director of Growth

The New Office
Austin, TX
08.2016 - 05.2017
  • Oversaw the early design, development, and go-to-market strategy for a new marketing and sales data middleware platform, Vertify.com.
  • Acted as Director of Sales for a precursor product MUV. Drove a 20% increase in revenue through direct sales and referral initiatives in the first two months.

Enterprise Pre-sales Solutions Architect

Marketo
08.2015 - 07.2016
  • Partnered with Account Executives to close customers with complex technical requirements and ensure a successful post-sales turnover.
  • Promoted from Solutions Consultant to Enterprise SA after four months. Hand selected to work on high impact, complex accounts, e.g. Google, Eventbrite, and Ruffalo Noel Levitz.
  • >75% dollar for dollar close rate. >$1M ARR closed in my first six months.

Founder, CEO

rightStack, LLC
08.2014 - 08.2015
  • Provided marketing and sales operations process design, tool selection, and integration services. Customer highlights:
  • Architizer (NY) - Supervised automation of marketing operations. Architected integration between Marketo, Salesforce CRM and their application.
  • Smartsheet (WA) - Developed jenkins-job based ETL integration between their analytics database and Marketo, synchronizing BI results with marketing and CRM data.

Technical Consultant

Marketo
01.2014 - 08.2014
  • First small-medium business post-sales technical consultant. Developed and packaged new technical services offerings, including API services and integrations.

Lieutenant, Project Engineer

US Navy, Naval Nuclear Propulsion Program
01.2007 - 01.2012
  • Managed contractor development of three $100-Million-plus budget power plant control systems upgrades currently in use by US Aircraft Carriers.
  • Designed and implemented training programs for C-level Navy Executives on the operation and maintenance of my systems, resulting in a 100% fleet qualification rate.

Sales Representative

Granton Marketing
05.2011 - 08.2011
  • Door-to-door cold-call direct sales of local business promotions. 15% hit rate.

Education

Bachelor of Science - Electrical Engineering

Georgia Tech
Atlanta, GA
12.2006

Skills

  • Sales
  • Communication
  • Stakeholder management
  • Customer relations
  • Problem-Solving
  • Software Architecture
  • Improving processes
  • Programming - JS, NodeJS, React, Python
  • CRM, Marketing Automation

Certification

Amazon AWS Solutions Architect Associate - August 2023

Timeline

Solutions Architect

Hypertrack
09.2021 - 05.2023

Personal Shopper

Shipt
09.2020 - 09.2021

Director of Growth

The New Office
08.2016 - 05.2017

Enterprise Pre-sales Solutions Architect

Marketo
08.2015 - 07.2016

Founder, CEO

rightStack, LLC
08.2014 - 08.2015

Technical Consultant

Marketo
01.2014 - 08.2014

Sales Representative

Granton Marketing
05.2011 - 08.2011

Lieutenant, Project Engineer

US Navy, Naval Nuclear Propulsion Program
01.2007 - 01.2012

Bachelor of Science - Electrical Engineering

Georgia Tech

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