Belen Winkler
Silverthorne
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success and with more than 5 years in experience on sales and customer services
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Broker
Breckenridge Grand Vacations
07.2025 - 04.2026
- Negotiated deal terms, including prices and service inclusions with clients.
- Closed deals while facilitating relevant information exchange.
- Facilitated client meetings to discuss vacation ownership options and benefits.
- Developed strong relationships with clients through personalized follow-up communication.
Sales Broker
Hyatt Vacation ownership
09.2024 - 06.2025
- Present timeshare offerings to potential customers and guide them through the buying process.
- Maintain and develop relationships to ensure a positive and engaging experience.
- Identify prospective buyers by engaging with customers to really understand their wants and needs.
Flight Attendant
LATAM Airlines
09.2022 - 03.2024
- Delivered exceptional in-flight customer service, ensuring passenger comfort and safety throughout flights.
- Conducted pre-flight safety checks and briefings, maintaining compliance with aviation regulations.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
Manager
Metlife
12.2020 - 11.2022
- Streamlined operational processes to enhance team efficiency and workflow consistency.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed and implemented project plans, ensuring alignment with organizational goals.
- Led team in achieving sales targets through effective merchandising and inventory management.
- Resolved customer complaints promptly, enhancing overall customer satisfaction ratings.
Assistant Manager
Falabella Bank
12.2017 - 11.2020
- Led team in executing daily operational strategies to enhance workflow efficiency.
- Mentored and trained staff to enhance customer service skills and operational efficiency.
- Developed sales strategies to enhance customer engagement and retention
- Collaborated with marketing teams to align promotional campaigns with sales objectives
Sales Associate
Estee Lauder
05.2015 - 11.2017
- Developed and maintained strong client relationships to drive repeat business.
- Delivered exceptional customer service, enhancing overall client satisfaction and loyalty.
- Assisted customers in product selection, providing knowledgeable recommendations and support.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
Education
Engineering Administration - Finance, Human Resources
Duoc UC
Santiago, Chile01-2021
High School Diploma - undefined
L7
Santiago, Chile01-2015
Skills
- Real estate
- First Aid
- Bilingual
- Customer service and assistance
- Human Resources
- Management
Certification
- License flight attendant - airbus 319-320-321
- First Aid CPR
- Graphology
- Microsoft office
- CMF( financial market commission)
- Colorado Real estate license
LANGUAGES
Spanish
English
Italian
Timeline
Sales Broker
Breckenridge Grand Vacations
07.2025 - 04.2026
Sales Broker
Hyatt Vacation ownership
09.2024 - 06.2025
Flight Attendant
LATAM Airlines
09.2022 - 03.2024
Manager
Metlife
12.2020 - 11.2022
Assistant Manager
Falabella Bank
12.2017 - 11.2020
Sales Associate
Estee Lauder
05.2015 - 11.2017
High School Diploma - undefined
L7
Engineering Administration - Finance, Human Resources
Duoc UC