Summary
Overview
Work History
Education
Skills
Awards
Accomplishments
Timeline
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Bee Upshaw
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Bee Upshaw

1955 Ulster ST Apt 145

Summary

Positive and organized with proactive approach to tasks. Knowledge of office software and administrative functions, including data entry and file management. Dedicated to supporting office operations and enhancing efficiency.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Colorado PERA
Denver, CO
02.2025 - 07.2026
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Utilized CRM software to track customer interactions and resolve issues efficiently.
  • Assisted customers in navigating company website and improving overall user experience.
  • Collaborated with cross-functional teams to align design solutions with project goals and timelines.
  • Facilitated design reviews, providing constructive feedback to team members for continuous improvement.

Baker

Wave The Grain
Littleton, CO
02.2024 - 10.2024
  • Collaborated with team members to streamline production processes, enhancing overall efficiency.
  • Trained junior bakers on proper techniques and kitchen safety protocols to maintain high standards.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Ensured compliance with health and safety regulations within the bakery environment.

Education

Certificate - Food Handler Certificate

StateFoodSafety
Orlando, FL
05-2024

High School Diploma -

Pomona High
Arvada, CO
05-2017

Skills

  • Critical thinking
  • End user support
  • User empathy
  • Data entry
  • Computer proficiency
  • Microsoft suite proficient

Awards

  • 2026 Spot Award for development and implementation of end user improvements.

Accomplishments

  • Customer Relations - Achieved the highest ratings for customer satisfaction across entire team 2025.
  • Organized and presented cross training opportunities across several divisions

Timeline

Customer Service Representative

Colorado PERA
02.2025 - 07.2026

Baker

Wave The Grain
02.2024 - 10.2024

High School Diploma -

Pomona High

Certificate - Food Handler Certificate

StateFoodSafety
Bee Upshaw