Positive and organized with proactive approach to tasks. Knowledge of office software and administrative functions, including data entry and file management. Dedicated to supporting office operations and enhancing efficiency.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Colorado PERA
Denver, CO
02.2025 - 07.2026
Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Utilized CRM software to track customer interactions and resolve issues efficiently.
Assisted customers in navigating company website and improving overall user experience.
Collaborated with cross-functional teams to align design solutions with project goals and timelines.
Facilitated design reviews, providing constructive feedback to team members for continuous improvement.
Baker
Wave The Grain
Littleton, CO
02.2024 - 10.2024
Collaborated with team members to streamline production processes, enhancing overall efficiency.
Trained junior bakers on proper techniques and kitchen safety protocols to maintain high standards.
Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Ensured compliance with health and safety regulations within the bakery environment.
Education
Certificate - Food Handler Certificate
StateFoodSafety
Orlando, FL
05-2024
High School Diploma -
Pomona High
Arvada, CO
05-2017
Skills
Critical thinking
End user support
User empathy
Data entry
Computer proficiency
Microsoft suite proficient
Awards
2026 Spot Award for development and implementation of end user improvements.
Accomplishments
Customer Relations - Achieved the highest ratings for customer satisfaction across entire team 2025.
Organized and presented cross training opportunities across several divisions