Becky Sheets
Fort Collins
Summary
Dedicated customer service representative with extensive industry experience. Proven ability to establish rapport with clients and maintain high levels of customer satisfaction. Strong team player with a positive attitude and a focus on contributing to company success. Results-oriented with a passion for building relationships and driving business growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Mobile Bartender
Mobile Bartender
Colorado
08.2025 - Current
- Crafted innovative and visually stunning cocktails, incorporating unique flavor combinations and presentation techniques
- Consistently achieved high customer satisfaction ratings by delivering exceptional service and attention to detail
- Trained new bartenders on mixology techniques, drink recipes, and customer service standards
- Managed bar operations during peak hours, ensuring smooth workflow and timely service delivery
- Organized special events such as cocktail workshops or themed nights to attract new customers and drive revenue growth
- Developed seasonal cocktail menus that showcased local produce and flavors
- Maintained cleanliness and organization of bar area according to health code regulations
- Managed cash handling procedures accurately during cash-out process at end of shift
- Created a positive and energetic atmosphere behind the bar, fostering customer loyalty
Bartender
The covey
Wellington
05.2024 - 08.2024
- Seasonal Event and wedding venue
Server/Bartender
Charco Broiler
Fort Collins
10.2015 - 01.2024
- Greeted and accommodated guests while creating an experience and memories.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Prepared and served food and beverages to customers.
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Assisted with training of new staff members.
- Delivered customer checks and securely processed credit card or cash payments.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Resolved complex technical problems in a timely fashion utilizing problem-solving skills.
- Monitored food and beverage levels to satisfy customer needs.
- Used good communication skills to reduce guest dissatisfaction.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Provided excellent customer service to ensure satisfaction.
- Memorized menu to help diners make informed meal choices.
Lead Medical Assistant
Women's Clinic of Northern Colorado
Fort Collins
10.2018 - 10.2022
- Documented medical data in patient charts, facilitating accurate records.
- Assessed patient needs through observation of symptoms and communicated findings to healthcare team members.
- Exhibited strong leadership skills in managing the medical assistant staff and providing guidance for daily workflow processes.
- Displayed strong organizational skills when managing multiple tasks simultaneously within fast-paced environment.
- Demonstrated ability to provide direct patient care, including taking vital signs, performing EKGs, administering injections, and assisting with minor surgeries.
- Administered medications following established protocols under the direction of a physician or registered nurse.
- Performed phlebotomy services such as drawing blood specimens from patients for laboratory testing.
- Assisted in training new medical assistants on proper use of medical equipment and safety protocols.
- Conducted various diagnostic tests including urinalysis and pregnancy tests.
- Processed incoming lab results accurately into Electronic Medical Records system.
- Implemented quality assurance programs to ensure accuracy of patient data.
- Utilized excellent communication skills when interacting with patients to ensure accurate information was collected.
- Monitored supply inventory for low stock and worked with staff to reorder.
- Developed comprehensive patient records utilizing electronic health record systems.
- Worked interdependently with other professionals to provide quality health care to patients.
- Ensured that all treatments were performed according to standard operating procedures.
- Reviewed patient charts prior to office visits for completeness and accuracy of information.
- Performed clerical duties such as filing paperwork, maintaining medical records, ordering supplies and completing insurance forms.
- Provided support to other clinical personnel by answering phones, scheduling appointments, coordinating referrals and authorizations.
- Complied with personal protective equipment requirements to protect against exposure to infectious body fluids and other hazardous substances.
- Assisted physicians during examinations by preparing exam rooms, setting up equipment and instruments, and stocking supplies.
CNA - Certified Nursing Assistant
Sidney Health Center
Sidney
- Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
- Monitored vital signs and reported any changes or abnormalities to the nursing staff
- Assisted patients with activities of daily living (ADLs) such as toileting and grooming
- Administered medications under the supervision of a registered nurse or licensed practical nurse
- Maintained accurate documentation of patient care activities and observations
- Assisted in transferring patients between beds, wheelchairs, stretchers, and other equipment safely
- Responded promptly to call lights and requests for assistance from patients
- Assisted in the preparation of meals according to dietary restrictions or preferences
- Assisted patients with daily living activities and personal hygiene needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained a clean and safe environment for all patients and staff members.
- Communicated effectively with patients and families regarding care procedures.
- Collaborated with healthcare team to ensure comprehensive patient care plans.
Education
Some College (No Degree) - Health Care Administration
IBMC College
Fort Collins, COSkills
- Schedule coordination
- Business communication
- Troubleshooting support
- Cash handling
- Restaurant and casual dining experience
- Vital signs monitoring
- Mobile device proficiency
- Microsoft Word expertise
- Driving skills
- Verbal and written communication
- Administrative tasks
- Workload management
- Injection administration experience
- Safe work practices
- Point of sale (POS) systems
- Bartending skills
- Customer service excellence
- Time management strategies
- Sales techniques
- Computer proficiency
- Serving skills
- Phone etiquette mastery
- Product and service knowledge
- GPS navigation skills
- Hospitality expertise
- Retail sales experience
- Documentation and filing skills
- Outdoor work capabilities
- Remote monitoring expertise
- Event organization skills
- Team leadership
Certification
- ServSafe
- TIPS
- CCMA Certification
- Certified Phlebotomy Technician
- BLS Certification
- CNA
- Driver's License
- AED Certification
- CPR Certification
- NCMA
- Certified Medical Assistant
- State Tested Nursing Assistant
Personal Information
- Willing To Relocate: Anywhere
- Work Permit: Authorized to work in the US for any employer
Timeline
Mobile Bartender
Mobile Bartender
08.2025 - Current
Bartender
The covey
05.2024 - 08.2024
Lead Medical Assistant
Women's Clinic of Northern Colorado
10.2018 - 10.2022
Server/Bartender
Charco Broiler
10.2015 - 01.2024
CNA - Certified Nursing Assistant
Sidney Health Center
Some College (No Degree) - Health Care Administration
IBMC College